PDS Tech Inc Application Support Specialist - UNIX Online Banking, Parsippany, NJ 07054 in Parsippany, New Jersey

PDS Tech has a Senior Application Support Specialist UNIX - Online Banking, position open in Parsippany, New Jersey 07054. Contact Elisabeth Laspe for details. 314-669-8020 elaspe@pdstech.com

6 month contract with possible extensions.

Must be a US Citizen to qualify.

The candidate for this senior position will assume a key role in supporting of UNIX & Linux day-to-day responsibilities within the Card Services. The primary focus is to provide development and technical support, rotating on-call, project continuity support for the back-office settlement and reporting production applications. The candidate will also lead detection and troubleshooting of issues that affect delivery of our services across multiple platforms: a solid understanding of shell scripting and Oracle operations knowledge is required.

Keep pace with rapid changes in the environment, transaction volume, system performance and be on constant vigil looking for emerging issues; this is a high performance culture and the candidate must demonstrate they can work efficiently and quickly in a back-office settlement environment.

Will be measured on quality of production changes, timeliness of incident resolution, skill and speed of triage, monitoring and interpretation, project/assigned task completion.

Responsibilities:

  • Unix development resource who can provide 24x7 support of production applications on a rotating basis, and participate in resolution of escalated incident calls.

  • Hands-on resolution of all technical issues within lower and upper environments and making recommendation for performance and capacity improvements.

  • Escalation for customer support to diagnose and resolve complex customer issues.

  • Review turnover paperwork to ensure that it is complete prior to executing production installs including tracking and execution of ongoing change control requests.

  • Develop statistical metrics for short and long term production performance monitoring.

  • Provide all tasks and detailed estimates to project managers, review and approve design documentation to ensure an understanding of business logic and technical solution being implemented.

  • Participate in assigned projects and communicate status, issues and risk.

  • Works with Change Management/ Release Managers on the evaluation of change events and in planning items for deployment to production.

  • Perform code installations working with development and Quality Control to monitor and validate successful implementation or fallback.

  • Document installs defects and assigns severities to the problems that occur. When fallback occurs, perform post mortem to identify root cause (RCA).

  • Perform trending and analysis of problems; anticipate problems and develop risk mitigation plans for continuous improvement.

  • Ensures monitoring alerts and system events are assessed, prioritized, and worked aggressively.

  • Support Disaster Recovery tests and live recovery drills.

  • Maintain and/or create technical support documentation.

QUALIFICATIONS:

Education: Bachelor’s degree in Computer Science/Information Systems, or equivalent

Job Related Experience:

  • 5 years of IT experience with background in Unix development or operations support with hands-on development using Java, C++, Python or another OO language.

  • Minimum of 5 years in support of a transaction processing Internet application or Internet Banking.

  • Must have full life-cycle development experience in a large financial services firm, preferably in Card Services and/or banking.

  • Experience in UNIX (moderate to expert), Oracle (moderate to expert).

  • Shell scripting, job schedulers, Perl (required).

  • Experienced in Agile and DevOps environments and cultures.

  • Knowledge of ITIL (Information Technology Infrastructure Library) production support best practices.

  • Hands-on knowledge of Oracle, and using SQL plus

This position may require you to submit to and pass a drug test and/or background check. If this is a hands-on position, you may also be required to pass a safety and productivity examination.

PDS Tech, Inc. will comply with all applicable federal and state laws governing the use of such background checks and drug tests.

PDS Tech, Inc. is an Equal Opportunity Employer and will not discriminate against applicants on the basis of race, color, religion, sexual orientation, gender identity, national origin, veteran status, or disability.

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:

  • Health insurance

  • Paid holidays

  • Weekly payroll

  • Immediate 401(k) eligibility

  • Completion Bonuses

  • Training

  • Please note availability of benefits may vary by position

PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, check out http://www.pdstech.com/

$$$ PDS pays for referrals! $$$

We pay thousands each month in referral bonuses!

Contact a recruiter for details

To find a recruiter near you, look at our Branch Locator. at http://www.pdstech.com/pds_locations.htm

For questions, email support@pdstech.com