Stanford Health Care Sr. Clinical Systems Analyst, Laboratory Information Systems (LIS) (39812) in Palo Alto, California
Sr. Clinical Systems Analyst, Laboratory Information Systems (LIS) (39812)
Job Type:Full Time
Stanford Health Care is seeking an enthusiastic Systems Analyst experience in supporting Laboratory Information Systems. This role will work closely with Informatics, providers and clinicians with workflow optimization and issue resolution of the EPIC electronic health record (EHR) and supporting clinical applications. The ideal candidate will have a good understanding of Epic Modules (i.e., Epic Beaker, Epic Orders), other laboratory systems (i.e., SafeTraceTX, DI) and other applications used in relation to the management of laboratory processes or data.
Provide support and analytical assistance to resolve application incidents, maintenance items, and enhancement requests
Perform daily monitoring of applications in production use
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Modify tables/master files, make additions and changes under the direction of senior team members
Implement changes using documented procedures that are compliant with department's policies and procedures
Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution
Develop and maintain requirements/specifications and test cases for new or enhanced functionality to department applications
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Our ideal candidate will possess a Bachelor's and at least five (5) or more years of hands-on experience in a hospital/healthcare setting:
Experience supporting laboratory systems (LIS) such as SafeTraceTX, DI, etc., required
EPIC Beaker or Orders, a plus
Clinical certification and/or Clinical Laboratory experience, preferred
Ability to diagnose and resolve routine technology problems and desire to learn to resolve specialized and advanced technology problems
Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
Ability to collaborate and build consensus with stakeholders
Ability to identify risks and issues
Ability to develop solutions for new and unfamiliar challenges
Ability to analyze data, draw conclusions and interpret results
Knowledge of current issues and trends in health care and clinical operations in a health care system
Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a health care setting