Macy's Macy's Florida Mall, Orlando, FL: Human Resources Manager in Orlando, Florida


As a Human Resources Manager, you will support My Macy's by providing guidance to Store Executives regarding employment, staffing, training, development, employee relations, compensation, and performance management for a store or a group of stores. You will coach and counsel Store Executives on HR policies and procedures.

Key Accountabilities:


  • Conduct exit interviews, monitor Associate turnover, recommend actions to improve retention
  • Review and manage associate job openings daily
  • Role model exemplary service
  • Plan and execute internal/external local recruitment strategy, consistent interview process and job offers
  • Provide a positive work environment by recognizing outstanding selling performance, consistently facilitating open, two-way communication and resolving all associate relation issues in a timely manner and by training and developing management team to do the same.
  • Provide leadership to executive and Associate Talent Assessment process and Performance Management process
  • Coordinate recognition programs and assist with celebrations and tracking of associate compliments
  • Partner with store management to support business strategies through assessment, development and placement of talent


  • Provide leadership to the store and all team members that focuses on a high energy, high morale store with customer service as the top priority
  • Ensure accurate timekeeping/payroll reports and that attendance from employees is managed


  • Recruit and hire results-oriented team leaders and associates
  • Create a positive, inclusive work environment
  • Prioritize open door communication with all associates and resolve issues promptly
  • Educate, motivate and develop team to ensure effective performance through consistent on-the-job training
  • Maintain Associate Job Posting process
  • Manage administration of Worker's Compensation claims/Accident Reports
  • Lead associates in support of community service opportunities
  • Ensure timely return of all required WOTC documentation

Skills Summary:

  • A minimum of 3-5 years retail management in a department or specialty stores
  • Demonstrated ability to empower and develop a team of highly motivated associates
  • Demonstrated ability to collaborate as a member of a team and leader
  • Demonstrated ability to be flexible, execute plans, strategies and achieve desired results
  • Outstanding leadership, interpersonal and communication skills
  • Superior communication and organizational skills
  • Ability to anticipate and solve problems, act decisively and persist in the face of obstacles
  • Commitment to exemplifying the highest integrity and professional business standards

    • This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. *

Primary Location: United States-Florida-Orlando
Job: Stores Human Resources
Req ID: 71826093