HCA, Hospital Corporation of America Collection Spec OP Clin Ap in Orange Park, Florida
Performs the Artiva reconciliation and ensures any issues are resolved timely.
. Process IPLAN changes timely as requested.
. Performs daily balancing of the AR
. Completes the SMA 3 Exhibit (if applicable)
. Work reports as assigned
. Work eRequest queues as assigned.
. Works pools as assigned
. Manages special processes related to processing accounts restored with an AX status
. Support Collections work from home as needed.
. Maintains productivity and QA standards.
. Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
. Other duties as assigned
Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
. Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
. Interpersonal skills - able to work effectively with other employees, patients and external parties
. PC skills - demonstrates proficiency in Microsoft Office applications and others as required
. Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
. Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both
independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
High school diploma or GED required.
One year of related experience required.
PHYSICAL DEMANDS/WORKING CONDITIONS
Requires prolonged sitting/standing, some bending, stooping, walking and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports or other information. Requires lifting papers/boxes and pushing/pulling up to 25 pounds occasionally. Work is performed in an office environment or hospital setting. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.
OSHA CATEGORY – The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.
Title: Collection Spec OP Clin Ap
Location: Florida-Orange Park-Shared Services - Orange Park
Requisition ID: 08945-125699