Group 1 Automotive Cashier/Loaner Car Concierge - Prestige Audi in North Miami Beach, Florida

PRESTIGE AUDI of NORTH MIAMI is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified CASHIER/LOANER CAR CONCIERGE to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance

  • 401(k) plan with company match

  • Paid Time-Off

  • Employee Stock Purchase Plan

  • Employee Vehicle Purchase Program

  • Professional work environment, with job training and advancement opportunities

  • Maintain confidentiality of company information at all times.

  • Maintain confidentiality of customer nonpublic information at all times.

  • Thoroughly inspect every service repair order and/or parts invoice for proper completion, legibility and accuracy.

  • Transfer the appropriate information from each repair order hardcopy to the soft copies (reconcile the repair orders).

  • Calculate the material (or shop supplies) charge applicable for each repair order.

  • Accurately calculate the total retail price for parts, fluids, material, or shop supplies, labor and taxes and enter them in the appropriate spaces on the repair order.

  • Collect the total retail charges from the customer in cash, check or authorized charge account.

  • Provide the customer with the proper change and/or receipts.

  • Properly document charge purchases according to the policies established by the office manager.

  • Calculate and enter the warranty charges applicable.

  • Complete the accounting section of the repair order as directed by the business manager.

  • Accumulate all repair orders and parts invoices closed during the business day to the business office daily.

  • Maintain the effective labor rate control forms as directed by management.

  • Handle and account for the cash in and out in the assigned money box daily.

  • Control the keys associated with completed repair orders, return customer’s keys to them when their bills are paid and direct customers to where they may find their vehicle.

  • File repair orders as directed by service department management.

  • Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available.

  • Outstanding forward facing customer service skills.

  • Bilingual is a plus!

  • Professional appearance and outstanding work ethic with ability to multi-task.

  • Great attitude with a high-energy personality.

  • Superior customer service skills.

  • Self-starter and self-motivated.

  • Ability to work well in a process-driven environment.

All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Group 1 Automotive is an Equal Employment Opportunity employer.

ID: 2016-1922