Group 1 Automotive Cashier/Loaner Car Concierge - Prestige Audi in North Miami Beach, Florida
PRESTIGE AUDI of NORTH MIAMI is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified CASHIER/LOANER CAR CONCIERGE to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Maintain confidentiality of company information at all times.
Maintain confidentiality of customer nonpublic information at all times.
Thoroughly inspect every service repair order and/or parts invoice for proper completion, legibility and accuracy.
Transfer the appropriate information from each repair order hardcopy to the soft copies (reconcile the repair orders).
Calculate the material (or shop supplies) charge applicable for each repair order.
Accurately calculate the total retail price for parts, fluids, material, or shop supplies, labor and taxes and enter them in the appropriate spaces on the repair order.
Collect the total retail charges from the customer in cash, check or authorized charge account.
Provide the customer with the proper change and/or receipts.
Properly document charge purchases according to the policies established by the office manager.
Calculate and enter the warranty charges applicable.
Complete the accounting section of the repair order as directed by the business manager.
Accumulate all repair orders and parts invoices closed during the business day to the business office daily.
Maintain the effective labor rate control forms as directed by management.
Handle and account for the cash in and out in the assigned money box daily.
Control the keys associated with completed repair orders, return customer’s keys to them when their bills are paid and direct customers to where they may find their vehicle.
File repair orders as directed by service department management.
Answer the service department telephone, transfer calls to the people requested or best suited to take the call and take written messages when the needed personnel are not available.
Outstanding forward facing customer service skills.
Bilingual is a plus!
Professional appearance and outstanding work ethic with ability to multi-task.
Great attitude with a high-energy personality.
Superior customer service skills.
Self-starter and self-motivated.
Ability to work well in a process-driven environment.
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment
Group 1 Automotive is an Equal Employment Opportunity employer.