Airmasters Inc CSR/ Dispatcher in North Little Rock, Arkansas

Excellence has been our hallmark since 1974

Airmasters is a customer focused heating and air-conditioning company that has been family owned and operated for over 40 years. Located in North Little Rock, AR, we employ highly trained people whose goal is to make our company the best service company in Central Arkansas. Our heating and air company specializes in designing, engineering, and installing complete comfort HVAC systems for owners of existing homes and commercial buildings. From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering the best in heating and air services to our customers.

We take special pride in the success of our team:

  • We provide advanced training opportunities both in-house and at locations across the US.

  • Wedo not have seasonal layoff and provide stable employment year round.

  • Our turnover rate is low; once team members settle in they become family and stay. Some of our team members have been with us for over 30 years!

CURRENT OPPORTUNITY: CSR/Dispatcher

  • Pay Range $12-$15

  • Work Hours Monday through Friday 7:00 AM – 4:00 PM with an hour for lunch, or, Monday through Friday 8:00 AM – 5:00 PM with an hour for lunch.

  • Hours May vary depending on the business and the number of CSR’s / Dispatchers

  • Minimum Job Requirements

  • Ability to speak clear and articulate English.

  • Ability to read and follow scripts in a conversational manor.

  • Basic computer data entry knowledge and skills.

  • Possess the ability to think several moves in advance (Like a chess player).

  • A calm and courteous demeanor.

  • Basic Job Function

  • Receive, schedule and record incoming service and maintenance calls from customers.

  • Resolve customer concerns quickly and to the satisfaction of the customer

  • Insure that all maintenance and service technicians have full schedules.

  • Selecting and routing technicians to maintenance and service calls efficiently and productively.

  • Insuring quality customer service.

  • Provide a positive and winning attitude at all times.

  • Always treat all customers and coworkers with dignity and respect.

  • Holding every conversation in a professional and courteous manor.

BENEFITS OFFERED:

  • Medical , Vision and Dental Insurance

  • AFLAC

  • 401(k)

  • Paid Holidays

  • Sick Days

  • Maximum 5 Weeks’ Vacation

TO JOIN OUR TEAM - APPLY NOW!