VF Corporation lucy PT Supervisor (Corona Del Mar 015, Newport Beach, CA) in Newport Beach, California

Job Description

When you look good, you feel good. And when you feel good, you go the extra mile. So at lucy, using a mix of high-tech fabrics, precise fit and a stylist's eye, we create gear with the design, color and feminine details that can only be found in our stores. It's fashion forward performance apparel that inspires athletic women.

Headquartered in Alameda, California, lucy has charted an unconventional path to success. Debuting in 1999 as a strictly online retail store, the company shifted its focus to a bricks-and-mortar retail chain in 2001. Today, the company operates as both an online retail store and a chain of more than 60 stores across the United States. In 2007, lucy was acquired by VF Corporation (vfc.com), a global leader in lifestyle branded apparel with a diverse portfolio of brands such as Vans, The North Face and 7 for all Mankind.

Why Work at lucy?

lucy isn't just another corporation - rather, we're an energetic community that thrives on teamwork and open and honest communication. Our fun, vital culture is all about enthusiasm. Together, we strive toward our goal of inspiring athletic women through fashion forward performance apparel.

We believe in:

Performance & fashion

Innovation & style

Working out... and loving it.

lucy inspires performance™

**Key Responsibilities

  1. Live the Brand

Understand and anticipate the needs of the Enthusiast by living an active lifestyle focused around our product categories

Inform and inspire with first-hand knowledge and product expertise

  1. Lead a Successful Team

Serve as Manager On Duty in the absence of the Store Manager; handle escalated customer issues and resolve various operational issues

Support the Store Manager in holding the team accountable to performance expectations through goal setting, open + honest communication, coaching, and performance management

Assist in training team with: selling, customer service, product knowledge, visual standards, and operations

Create and maintain an atmosphere of teamwork

  1. Service + Selling

Ensures team members provide excellent customer service as outlined in the lucy BACE training program.

Supports the SM and ASM by monitoring, evaluating and coaching associate performance to meet team and individual sales goals and metrics. Provides feedback on employee performance to SM and ASM.

Drive a best-in-class service experience that exceeds our customer’s expectations, inspires customer confidence and creates loyalty to the brand

  1. Merchandise Management

Execute all visual merchandising updates and standards as directed

Ensures proper maintenance of sales floor and stock room to create a neat, clean and well-presented store

Train and ensure compliance of lucy’s inventory and loss prevention policies to minimize loss and maximize sales

  1. Marketing

Support store marketing events; grow relationships with fitness professionals in the community through the LUCY PRO program in order to generate brand awareness and drive traffic

Demonstrate knowledge of local market demands and competitors to find opportunities for business growth and development

  1. Operations

Support store operations as directed by the store manager; hold the store team accountable for all lucy’s policies and procedures

Minimize controllable expenses and protect bottom line contribution

Accountable for store opening and closing duties including cash management and banking

Read and interpret reports, metrics, and financial data and use this information to drive results

Organized in 1899, VF Corporation is a global leader in branded lifestyle apparel, footwear and accessories, with global iconic brands, 64,000 associates and $12.4 billion in revenue. Our businesses and brands are organized into four categories called coalitions, comprising: Outdoor & Action Sports, Jeanswear, Imagewear, and Sportswear. While VF is highly diversified across brands, products, distribution channels and geographies, our One VF culture and approach to doing business provide a unique and powerful competitive advantage.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender, gender identity and/or expression, age, national origin, uniform services, protected veteran status, disability, medical condition, genetic information, citizenship status (when otherwise legally authorized to work), pregnancy, marital status, or ancestry, and will not be discriminated against on the basis of such characteristics or any other status protected by the applicable state or local laws or regulations in the locations where we operate. We encourage applicants of all ages.