PDS Tech Inc Technical Support Technician 2 in Newark, Delaware
PDS Tech is seeking a candidate for the Technical Support Technician 2 position located in Newark, DE.
This position is required to respond to phone and email inquiries regarding Dimension Vista instrument systems. Specialists provide technical and troubleshooting assistance to customers and field personnel, initiate product complaints for evaluation, and interface with other diagnostics technical areas for occasional technical writing and instructional purposes.
Minimum requirements are a Bachelor Degree or equivalent experience of 5 years in a clinical laboratory.
A background in Chemistry and Quality control are necessary.
PC and typing skills required.
Electro/Mechanical aptitude is a plus.
Exceptional phone, communication (oral and written) and good documentation skills are essential to success.
A good attitude with a "can-do" approach must be apparent in all communications.
Participates in semi-complex product support to customers remotely or on-site
Participates in disseminating semi-complex product knowledge.
Provides support in recommending products for customers with semi-complex product needs to product design group.
Participates in coordinating new product introductions as they relate to product support.
This position may require you to submit to and pass a drug test and/or background check. If this is a hands-on position, you may also be required to pass a safety and productivity examination.
PDS Tech, Inc. will comply with all applicable federal and state laws governing the use of such background checks and drug tests.
PDS Tech, Inc. is an Equal Opportunity Employer and will not discriminate against applicants on the basis of race, color, religion, sexual orientation, gender identity, national origin, veteran status, or disability.
Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:
Immediate 401(k) eligibility
Please note availability of benefits may vary by position
PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, check out http://www.pdstech.com/
$$$ PDS pays for referrals! $$$
We pay thousands each month in referral bonuses!
Contact a recruiter for details
To find a recruiter near you, look at our Branch Locator. at http://www.pdstech.com/pds_locations.htm
For questions, email firstname.lastname@example.org