AIDS Healthcare Foundation Medical Assistant- Chelsea in New York, New York


Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s core values are:

• Patient-Centered

• Value Employees

• Respect for Diversity

• Nimble

• Fight for What’s Right

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Essential Duties & Responsibilities

Includes the following. Other duties may be assigned.

  • Meets and greets Healthcare Center patients and visitors, interfacing with them and the general public in a professional, courteous, and sensitive manner.

  • May assist, as requested, to assist with patient visit scheduling.

  • Adheres to the policies and procedures of the Healthcare Center, the Nursing Department and the AIDS Healthcare Foundation.

  • Obtains and documents patient’s clinical indicators including: weight, height, vital signs, chief complaint and pain scale measurement as ordered and per protocol. Compares with previous visit information and reports differences to the Nurse Manager or the provider. Rechecks out of range clinical indicators.

  • Adheres to patient intake and rooming practices as established by Healthcare Center policies and procedures.

  • Conducts initial patient intake interview to include: family history, past medical and surgical history, review of systems, and medication reconciliation among other information as requested by the providers. Information to be updated on patient follow-up visits to ensure all information is current.

  • Communicates with patients between visits as documented in patient workflow process to obtain inter-visit updates and respond to questions/needs defined by patient.

  • Prepares patient for provider by ensuring that ‘chart scrubbing’ is complete including all previous orders: laboratory and radiology tests/procedures and specialty referrals, have been completed and results are available for provider review with patient.

  • Collects samples such as urine, blood and stool specimens as ordered and instructs patients in home collection of these specimens, when appropriate.

  • Performs phlebotomy as ordered and prepares specimens for transport to laboratory vendors and documents procedures/tests performed at time of service. May receive laboratory results over the telephone and transmit them to the licensed nurse and the patient's medical provider in a timely manner.

  • Assists nursing and medical staff with examinations and procedures as assigned

  • Performs patient procedures as ordered including: ear lavages, wound dressings, EKGs, nebulizer treatments.

  • Receives and processes medication refill requests; verifies medication request with healthcare provider and obtains appropriate documentation.

  • Discusses the Staying Healthy Assessment (SHA) with the patients, responds to questions, forwards to the provider for review, and when complete scans the document into CPS. The SHA is provided to the patient by the Front Office staff on the annual visit.

  • Completes national and county reporting of clinical indicators as required by Healthcare Center funding/grantors.

  • Maintains supplies and cleanliness of examination rooms—monitors on daily basis

  • Maintains all monitoring logs as directed by the Lead Nurse Manager and the Director of Nursing.

  • Maintains all precautions for infection control in accordance with Infection Prevention Control Committee policies and procedures, OSHA and CDC as established by the Department of Medicine for the Healthcare Center.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Provides expert level of understand with Health Insurance and Healthcare Operations. High school diploma or general education degree (GED) and Completion of an accredited Medical Assistant Program with certification; or one to two years related experience and/or training; or equivalent combination of education and experience.

Computer/Software Skills & Abilities

To perform this job successfully, an individual should have knowledge of Database software and Word Processing software.

Other Skills & Abilities/Qualifications

Bilingual (Spanish/English) preferred.

Certificates, Licenses and Registrations

  • Completion of an accredited Medical Assistant Program with certification.

  • National Medical Assistant Certification strongly preferred—AAMA, RMA or NCCT

  • Current CPR Certification

  • Valid state Driver License with proof of liability insurance.

  • Medical Coding Certification (CPB, CCS, RHIT or CPC) preferred

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Req No: 2016-5782