iHeartMedia CIS Summer Intern in New York, New York

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld to apply and search by the Job Posting Title.

KATZ Media Group

Job Summary:

Receive experience within the CIS division

  • Assist with employee moves (i.e. disconnect/reconnect hardware/printer, etc.)

  • Retrieve Call Center voices mails and convert into request tickets

  • Monitor ticketing system Dispatch for PC hardware/software related issues and move to appropriate queue

  • Answer Tier 1 PC hardware/software user calls and troubleshoot/resolve when possible (i.e. password reset, software installs, Outlook how to questions, etc.)

  • New Employee set up (i.e. Outlook mailbox setup, mapping of printers, etc.)

  • Deploy new PCs to users

  • Project work may include such items as data collection (i.e. computer names), update user assets, user profile information, printer inventory lists, etc.

  • Strong academic record and previous internship experience.

  • Junior or senior at an accredited college or university.

  • Majoring in a Computer Information Systems, Computer Science, Information Systems, Information Technology


New York, NY: 125 West 55th Street, 10019

Position Type


The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here at http://iheartmediacareers.com/Pages/EEO.aspx to learn about E-Verify.

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$1999.htmld to apply and search by the Job Posting Title.

iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services across the nation and providing premier opportunities for advertisers.

Click Here To Learn More About Us:

www.iheartmedia.com at http://www.iheartmedia.com/Pages/Home.aspx