HCA, Hospital Corporation of America Senior ClinDoc Application Lead (Epic) in Nashville, Tennessee
This Senior level position will provide recognized knowledge of product features, functionality and utilization of the ClinDoc module within Epic. This knowledge is specifically required to be considered for this role.
Collaborate with project teams and business partners to meet IT project objectives for products that are projected to deliver business value, require IT&S infrastructure changes, or present technical or operational risk. Provide product expertise, design detailed product functionality, identify and escalate significant project issues, and ensure products meet specified requirements. Provide hands-on expertise to independently resolve service delivery or functionality issues with a product, frequently communicating with end users and vendors. Continually mature an understanding of how business owners/practitioners utilize the product(s), by maintaining strong relationships with business partners and product users. Contribute product knowledge to trainers, documenters and testers.
Responsible for development of technical specifications, business requirements, and testing support for the maintenance and enhancement of the Physician Documentation application.
Provide continual operational support to field operations by troubleshooting issues and Remedy tickets in a timely manner.
Assist with development and maintenance of the Physician Documentation Admin Guide for Learning Solutions, CSG, and Field Operations to reference.
Assist in implementation activities and project planning around Physician Documentation for field operations
Provide leadership and mentor other team members
Requires an in-depth understanding of clinical workflow/physician engagement and/or technical support for a clinical application tool. Requires strong communication and interpersonal skills and a general understanding of information technology.
Independent, innovative, creative, self-managing individual with the ability to succeed with only general directions.
Building strong and diverse network of relationships with various stakeholder groups. Identifies impact to other solutions or projects, and works with other analysts, leadership, and stakeholders to identify options and recommendations are desirable.
Detailed oriented and analytical with good organization skills
Must have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment
Strong problem and issue resolution experience and create quality deliverables
Title: Senior ClinDoc Application Lead (Epic)
Location: Tennessee-Nashville-Corporate Main Campus
Requisition ID: 10207-19029