Easter Seals Goodwill Northern Rocky Mountain Retail Assistant Supervisor in Murray, Utah
Retail Assistant Supervisor
Come join our team where "Together we create opportunities that change lives."
At times may be only “Supervisor in Charge” of entire facility. Responsible for assuring a high level of guest and donor service. Assists with supervision of retail and/or production activities to ensure that goals are met in production and sales. Assure Easter Seals-Goodwill policies and procedures are uniformly adhered. Cross training required in all aspects of Goodwill. Performs duties according to the established Best Practices of ESGW NRM. Goodwill sites are subject to changing and unpredictable circumstances, especially regarding the ebb and flow of donations and the need to efficiently move a significant volume of goods through the processing and retail store system. This position is expected to be responsive to these needs; showing initiative to accomplish the tasks at hand and being prepared to move between assignments as priorities change, including the processing of goods. Consistently meets minimum standards and passes the Station Observation Checklist for assigned position(s).
Assist with staff meetings that improve communication, such as daily tool box talks and monthly department meetings.
Provide superior guest service by handling guest transactions in a timely and courteous manner, and responding to guest complaints/concerns with a sense of urgency to see to their resolution
Assure that cash register, transaction, and cash handling procedures are strictly followed and enforced. Corrects any register or transaction errors according to established procedures
Operate cash register as required
Acknowledges and greets guests who come within 10 feet
Ensures consistent use of “Guest Ready” book
Follows-up on Store Visit Reports and completes action plans
While acting as “Supervisor in Charge”, balance activities to include Management by Walking Around and personally participating in the physical work of the store
Ensures retail store and donation areas are organized and clean
Adheres to opening and closing procedures
Completes administrative tasks, which include; accurate daily/weekly/monthly reporting; opening and closing procedures, cash management, and stock on hand reporting
May assist with SOC’s, Performance Logs, and/or performance evaluations
Assists in expense control by monitoring supply use
Must be available to work evenings and weekends
Requires standing, stooping, bending, or carrying for extended periods. Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance. Requires tolerance of extreme changes in temperature and humidity.
Ability to move independently or with reasonable accommodation within the facility and community.
Applicant must be physically and mentally able to perform all requirements of the job.
Applicant must pass a background check.
0-2 years previous experience
Easter Seals-Goodwill offers a comprehensive & competitive benefits package including:
Medical, Vision, Dental and AFLAC Insurance
401(k) Retirement Plan + up to 4% contribution
Paid Time Off (PTO)
Short Term Medical (STM)
Flexible Spending + Health Savings Accounts
Voluntary Term Life Insurance
Extensive Wellness Program
10 % Discount on ESGW Services
20% Discount at Goodwill Stores
Easter Seals-Goodwill is an Affirmative Action/Equal Opportunity Employer and encourages applications from the disabled, minorities, women, and veterans of the U.S. armed services. ESGW will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Job Level: Entry
Murray, Utah, United States