NJ Employer Desktop Support - Morris Plains, NJ(752718) in Morris Plains, New Jersey

DescriptionIf interested in this position, please email updated resume to Vimal at vtailor@apexsystemsinc.com.Job Title: Desktop Support TechnicianLocation: Morris Plains, NJContract Duration: 1-2 year contract with probable extension Shift: Must be flexible within a 7 a.m. to 7 p.m. window and also available for on-call work.Rate: $14-15/hr (NON-NEGOTIABLE)**MAC / IPHONE TROUBLESHOOTING EXPERIENCE REQUIRED**SummaryResponsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters.Pincipal Duties and Responsibilities: Executive service delivery (IMAC, Break Fix, Desk side Support) according to Managed Client policy and Procedure Guide Coordinates and Client End User on expectations and availability to conduct Managed Client Services Performs trouble shooting, parts replacement, system upgrades and basic deployments & repair on Client Assets in campus/remote locations Identifies potential issues that could adversely impact End User experience and follows through on action steps Strives to meet all Client SLAs & Customer Satisfaction Goals Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire operation at a given site When required-provides onsite shadowing to Program Field Service Team Serves as an entry point to develop technical and customer skills to grow into broader and more challenging field services roles Basic installation and maintenance to technical productsIf interested in this position, please email updated resume to Vimal at vtailor@apexsystemsinc.com.EEO EmployerApex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf