Robert Half Office Team Customer Service Representative in Minneapolis, Minnesota

Robert Half OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Mortgage Companies industry. Do you love building solid customer relationships? Then this position may be for you. Expect this role to exist within a dynamic and fast-paced working environment. Your responsibilities

  • Give exceptional customer service in a timely fashion

  • Manage incoming telephone calls

  • Retrieve and oversee the sending of written business communications

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 02311-9500775781

Functional Role: Account Executive/Staffing Manager

Country: USA

State: MN

City: Minneapolis

Postal Code: 55401

Compensation: $13.00 to $15.00 per hour

Requirements:

  • Strong computer skills including customer database systems

  • Excellent verbal, written, and social skills

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Comprehensive knowledge of customer service

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Proficiency with Microsoft Office applications

  • Strong customer service and office administrative skills

  • 2+ years' experience of proven performance in a goal-driven customer-focused environment desired

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Please submit your resume to Jackie.golob@officeteam.com for review and consideration.