Regional Medical Center at Memphis Care Coordinator, RN in Memphis, Tennessee

Care Coordinator, RN

Job Code Number:

1780630-2284-02

Department:

Ambulatory Services Admin

Schedule:

Full-time

Shift:

Day shift

Hours Per Week:

40

Status:

Full Time

Contact Information:

Contact: Kari Daniel

Email:

karwilliams@regionalonehealth.org

Job Details:

CARE COORDINATOR (PCMH)

JOB SUMMARY AND ESSENTIAL FUNCTIONS:

Care Coordinator works in collaboration and continuous partnership with chronically ill or "high-risk" patients and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources in a team approach to:

· Promote timely access to appropriate care

· Increase utilization of preventative care

· Reduce emergency room utilization and hospital readmissions

· Increase comprehension through culturally and linguistically appropriate education

· Create and promote adherence to a care plan, developed in coordination with the patient, primary care provider, and family/caregiver(s)

· Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals

· Increase patients' ability for self-management and shared decision-making

· Provide medication reconciliation

· Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs

JOB REQUIREMENTS:

EDUCATION: Graduation from an Approved/Accredited Nursing School

EXPERIENCE: Three (3) - Five (5) years of experience in clinical nursing experience required. Three (3) years of experience in Care Coordination and/or Case Management experience is desirable.

KNOWLEDGE, SKILLS & ABILITIES:

  • Ability to build rapport and engage members in effective dialogue related to their treatment plan

  • Ability to quickly identify and prioritize member needs and provide structured and focused support and interventions.

  • Excellent interpersonal skills with demonstrated ability to communicate effectively with patients, families, community agencies and medical/hospital staff

  • Exceptional level of critical thinking, analytical and creative problem solving skills required.

  • Demonstrates ability to work both independently and in a team framework required.

  • Exceptional level of independence, organization, and interpersonal skills required.

  • Proficient with team-building processes and participation in cross-functional teams.

  • Proficient with use of computers and Microsoft Word and Excel.

  • Demonstrates excellent oral and written communication skills, with problem-solving abilities.

  • Demonstrates excellent assessment skills.

  • Ability to navigate through Shared Health and other data systems as appropriate.

LICENSE OR CERTIFICATION: Registered Nurse licensure to work in the state of Tennessee. CPR/BLS certifications are required.

PHYSICAL DEMANDS: Frequent walking, driving and sitting. Speaking, hearing and visual acuity is needed. Local travel is required. Occasional out-of-town travel is required.

Graduation from Approved/Accredited Nursing School BLS Certification Multi State RN Licensure Required Valid Driver's License Required 3-5 years experience is required