Northwell Health Bus Analyst II - Proj Access in Melville, New York

Req Number 000R6L

Job Category Information Technology

Job Description

As a Business Analyst you will serve as an operations consultant for Health-E implementation and maintenance. You will liaise between various project teams. You will also recommend and deliver plans and training materials throughout implementation and help ensure smooth operations post-implementation.

Responsibilities Include:

  • Makes recommendations for development and analysis of implementation plans for System development and implementation of Health-E which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle.

  • Serves as a liaison between business and technology teams.

  • Participates in developing and delivering training programs for current and prospective users. Educates practice, site and corporate management on Heath-E operations and procedures.

  • Assists implementation team in configuring HIPAA rules based on System policies and legal requirements.

  • Ensures processes are compliant with system policies, applicable laws and contractual bargaining agreements.

  • Develops procedures for system audits. Resolves discrepancies, as required.

  • Collaborates with implementation teams to resolve user issues.

  • Consults with departments to provide customer support during and post- implementation.

  • Develops and conducts post-implementation satisfaction surveys and advises management of results and recommends actions. Troubleshoots issues and resolves concerns as well as recommends necessary fixes.

  • Consults with newly acquired facilities and designs transition and implementation plans.

Qualifications

  • Bachelors Degree in Business, IT, Healthcare Administration or related field, required.

  • Minimum of three (3) years healthcare project management OR IT experience with demonstrated ability to communicate effectively with all levels of staff, required.

  • Proficient in Microsoft Office or other presentation software and adobe applications.

  • Ability to present and disseminate complex information in an easily understandable manner to individuals at various educational levels.

  • Position requires regular travel to sites, mainly within the region. The extent of travel required will vary based on business needs, but is estimated at 50%.

Our Culture

Transforming care, optimizing patient satisfaction and creating better patient outcomes are just some of the things our talented team members are doing at North Shore-LIJ each and every day. As a culture committed to providing our customers with the highest quality service, we stand behind our core values: Patients first; Caring; Excellence; Innovation; Integrity and Teamwork. It is our commitment and our culture that sets us apart from others and is the cornerstone of everything we do. Join an organization whose team members are valued, cared for and offered continuous opportunities to grow. Click on the link to learn more about us: www.northshorelij.com/goals

Please note: North Shore-LIJ is a smoke-free environment. Smoking and the use of tobacco products is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. Free smoking cessation programs and quit medications are offered to team members who wish to quit through the North Shore-LIJ Center for Tobacco Control.