HCA, Hospital Corporation of America Part-time evening Collection Specialist 11/2016 in Louisville, Kentucky

Position information: Part-time evening shift: Monday-Thursday- 5:30 PM - 10 PM; Saturday 9 AM - 1 PM Full-time shifts are available, must be able to train 4 weeks on the part time schedule Salary: $14.85/hr

_Join us for open interviews, Tuesday, October 18th from 2 PM - 6 PM._ * Must bring printed copy of resume * Must not have interviewed in the last 6 months * No early/late arrivals * Professional dress required * No children allowed at the even 2700 Blankenbaker Pkwy, Suite 100 Louisville, KY 40299

GENERAL SUMMARY OF DUTIES–Perform consumer and/or insurance follow-up collections function on non-delinquent accounts for healthcare providers in a high volume, inbound and outbound, call center environment.

DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Negotiate account balances with guarantors to secure payment of outstanding account balances.

• Guide guarantors to resolutions using standardized payment tiers.

• Adhere to FDCPA and HIPAA guidelines.

• Route calls/accounts to appropriate parties based on standard account handling procedures.

• Identify problem accounts and escalate as appropriate.

• Update the patient account record to identify actions taken on the account.

• Adhere to standard production and collection goal requirements.

• Work within company attendance guidelines.

• Provide excellent customer service.

• Practice and adhere to the Parallon “Code of Conduct" philosophy and “Mission and Values Statement".

High school diploma or GED preferred.

Title: Part-time evening Collection Specialist 11/2016

Location: Kentucky-Louisville-NPAS - Louisville

Requisition ID: 01690-120441