Humana Learning Consultant in Louisville, Kentucky
Role: Learning Consultant Assignment: National Education Location: Louisville, KY
We’re looking for associates who are dedicated to service and believe in following the Golden Rule of treating others the way you want to be treated. Humana was founded on this premise, and this value is reflected in our expectations for providing perfect service to our consumers, providers, employers, agents and others we work with. At Humana, Perfect Service® means getting the basics done right, delivering value and quality, and providing everyone with personalized attention and guidance. We want to engage with our members through every step of their journey to lifelong well-being. This includes meaningful direct consumer interaction and developing positive relationships with healthcare providers. Humana associates provide Perfect Service every day to our members, employers, providers, and colleagues. We’re looking for people who improve their own well-being by looking out for the best interests of others.
Be a part of our Learning organization - deliver value and quality in a fast paced environment.
Humana is seeking a Learning Consultant who will be responsible for the following: * Build organizational capability to achieve business strategies by enhancing the organizations effectiveness and performance.
Engage associates and coach performance.
Consult with internal business partners to match organizational needs with the appropriate solutions.
Assess learning needs, design, develop and deliver learning interventions.
Selects appropriate media for delivery to include online tools or content and other blended learning solutions.
Review and analyze audit documents and data to identify what can be used to evidence meeting operational standards.
Ability to facilitate, distance and in person, learning solutions when needed. Key Competencies
Accountability : Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Employs focus, attention to detail, reliability, and appropriate prioritization to drive outcomes. Sees opportunities to contribute and takes the initiative to create solutions.
Builds Trust : Consistently models and inspires high levels of integrity in decisions, speech, and actions. Lives up to commitments, taking responsibility for the impact of one's actions. Exercises the courage to prioritize principles and values over personal or professional gain.
Collaborates : Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first. Develops and strengthens networks and relationships, both inside and outside the organization, that support company performance. Proactively and transparently contributes information and energy toward creating value with others.
- Role Essentials *
Prior work experience with curriculum design combined with stand up and delivery of complex content
Computer literate (MS Word, Power Point, Excel)
Excellent communication skills, both oral and written
Classroom and virtual facilitation skills
Ability to travel 10%
- Role Desirables *
Gamification knowledge and design.
Knowledge of Humana’s internal policies, procedures and systems
At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.
Title: Learning Consultant
Requisition ID: 169588