JetBlue Airways Analyst Safety Assurance in Long Island City, New York

Analyst Safety Assurance

Position Summary

The Analyst Safety Assurance develops and maintains JetBlue’s System Assessment, Root Cause, Corrective Action and Continuous Improvement programs and supports the Safety Assurance component of JetBlue’s Corporate Safety Management System (SMS) in accordance with IOSA Standards and Recommended Practices (ISARPs) and 14 CFR Part 5.

Essential Responsibilities

  • With delegated authority from the Vice President Safety and Manager Safety Management System, oversee and execute JetBlue’s System Assessment, Root Cause, Corrective Action and Continuous Improvement Programs in accordance with JetBlue’s SMS, applicable ISARPs and 14 CFR Part 5

  • Support the Safety Department and other Departments in performing System Assessment of Findings from Safety Assurance Programs to determine need for corrective action(s) or Safety Risk Management

  • Support the Safety Department and other Departments in performing root cause and root cause categorizations using JetBlue’s Standard Error Taxonomy (JSET)

  • Chair JetBlue’s JSET Review Team and Development Team, maintain documentation of the JSET Program and provide necessary training/communication to ensure proper standardization and use of JetBlue’s Standard Error Taxonomy (JSET)

  • Promote SMS throughout the organization by facilitating the development of tools and techniques that strengthen root cause analysis and continuous improvement

  • Facilitate and directly oversee the closing of complex and cross divisional Findings from Safety Assurance

  • Validate the completeness and effectiveness of System Assessments of Findings from Safety Assurance Programs

  • Facilitate the closure of Findings from Safety Assurance by working with Leadership to determine ownership, root cause, and develop corrective actions to address root cause

  • Verify corrective actions are implemented and work with SMS and Safety Assurance Managers to verify effectiveness of corrective actions once implemented

  • Manage the escalation and reporting of overdue Findings and Actions to JetBlue’s Risk Working Groups, Safety Review Board (SRB) and Senior Leadership

  • Report the effectiveness and health of JetBlue’s Safety Assurance including metrics, key performance indicators, safety performance indicators via reports and dashboards to JetBlue’s Risk Working Groups and the Safety Review Board

  • Perform continuous analysis of JetBlue’s SMS data to identify trends, safety concerns, and effectiveness of risk controls, corrective actions and JetBlue’s SMS

  • Manage the use and standardization of Findings, Causes and Actions entry into JetBlue’s Safety Management System software platform and database (Rolls Royce VisiumAQD)

  • Support the Manager Safety Management System and the SMS Team on the development, implementation and continuous improvement of JetBlue’s SMS

  • Ensure records of Safety Assurance are retained and ensure proper documentation of JetBlue’s Safety Risk Management in accordance with JetBlue policies, IOSA standards, DOD requirements, and 14 CFR Part 5.

  • Other duties as assigned

Minimum Experience and Qualifications

  • Bachelor’s Degree in aviation management, aviation safety, statistics, computer science, engineering or related field

  • One (1) year experience in Aviation or Safety field

  • Experience with management and analysis of aviation data

  • Proficient user of Microsoft Office applications

  • Ability to quickly learn new software through training and self-study

  • Ability to apply analytical approaches and tools to problem solving

  • Must pass a ten (10) year background check and pre-employment drug test

  • Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Aviation operations experience (FAA Certificated Pilot, A&P, Dispatcher or work experience in an operational role at a Part 121 Carrier or Aircraft OEM)

  • Two (2) years aviation related work experience

  • Lean and/or Six Sigma certification

  • Experience and/or familiarity with Safety Management Systems (SMS)

  • Statistical analysis experience/skills

  • Familiarity with Root Cause approaches tools (TapRoot, 5 Whys, Cause/Effect Diagrams, etc.)

  • Project management experience

  • Human Factors training and/or experience

  • Ability to work effectively with professionals from diverse technical areas

  • Strong organizational and planning skills

  • Strong technical writing and verbal communication skills

  • Strong team building and interpersonal skills to liaise with other teams within and outside of JetBlue

  • Publishing or article writing experience

  • Excellent typing skills

  • Working knowledge of regulations and industry trends governing commercial aviation safety, security, environmental, and employee health and safety

  • Working knowledge of descriptive statistics and applied research methods

Crewmember Expectations:

  • Regular attendance and punctuality

  • Potential need to work flexible hours and be available to respond on short-notice

  • Well groomed and able to maintain a professional appearance

  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion

  • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System

  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))

  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities


  • Computer and other office equipment

Work Environment:

  • Normal Office Environment

Physical Effort:

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Job ID #:31680Location:Long Island City, NY

Area of Interest:AviationLocation Code:LSC Long Island City SC: Long Island City Support Ctr ( JetBlue )

Employment Status:Full-Time Regular

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.