Fairmont Hotel Manager in London, United Kingdom

Primary Location

Hotel Manager

Fairmont Hotels & Resorts is a global hotel brand offering engaging service and authentically local experiences in places of unrivalled presence. Be an ambassador for the brand and your hotel as Hotel Manager, where you will provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction.

Hotel Overview:

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leader in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

Summary of Responsibilities:Reporting to the RVP and Managing Director, responsibilities and essential job functions include but are not limited to the following:

  • Responsible for overseeing and guiding the overall day to day operation of the hotel

  • Actively participate in the strategic planning and ongoing development of the hotel, including revenue forecasting and budgeting

  • Overseeing the health, safety and security of our guests and colleagues, ensuring the health and safety remains a consistent priority

  • Lead and support all departments in the achievement of their financial and operational targets via effective organisational development, policy and procedural development, and appropriate colleague training activities

  • Clearly demonstrate to guests and colleagues a commitment to service excellence through the effective implementation and delivery of Fairmont Hotels & Resorts Core Standards at all times

  • Foster a solution-oriented, engaged work environment, motivating and engaging colleagues to continuously deliver the best possible service to our guests

  • Direct and support operational needs to ensure compliance with the hotel’s Annual Budget and Strategic Plan

  • Ensure that monthly financial outlooks for Rooms, Food & Beverage, Engineering and Security are on time, on target and accurate, and all necessary reporting deadlines are met

  • Coordinate the planning and implementation of capital projects

  • Update and ensure timely awareness of the hotel’s business continuity plan as well as its emergency and crisis management plans.

  • Support all Hotel Committees

  • Function as a key member of the Hotel Executive Committee and leadership team

  • Assume the responsibilities of the RVP/Managing Director in their absence

  • Other duties as assigned by the RVP/Managing Director

Employee Status


  • Previous experience in a senior leadership role, within a similar hotel brand required
  • Extensive Hotel operations experience required
  • Demonstrated knowledge of budget planning and financial controls
  • Computer literate in Microsoft Windows applications required
  • University/College degree in a related discipline preferred
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

*Visa Requirements: *

Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorization.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: United Kingdom-London-The Savoy, A Fairmont Managed Hotel

Employee Status: Regular

Job Level: Senior Leadership / Executive

Schedule: Full-time

Shift: Day Job

Travel: No

Closing Date: 31.Dec.2016, 6:59:00 PM

Req ID: SVY02121