Centura Health Patient Access Rep in Littleton, Colorado

Littleton Adventist Hospital is a 231-bed, full-service medical center delivering quality care and Level II emergency care for more than 25 years. Located in the Denver suburb of Littleton, CO, the hospital is surrounded by residential neighborhoods, retail, dining, Littleton’s charming “old town” area, and abundant outdoor space with trails, nature centers and golf courses. In addition to numerous awards for care excellence, we are also leading the way in health care environmental sustainability. Our associates are actively engaged in protecting the health of our environment, working tirelessly to minimize the negative environmental impacts from our operations. Our sustainable achievements have been recognized with several local and national awards, including the Top 25 Environmental Excellence Award from Practice Greenhealth for three consecutive years (2014- 2016). If you want to be part of a team where our mission to care touches more than just the patient, we look forward to meeting you. For details about Littleton’s culture, service and support for healthy environments and one another, visit http://www.mylittletonhospital.org.

_Job Description/Job Posting ID: 87479_

_Recruiter Contact_: Stephanie Angellotto (StephanieAngellotto@Centura.org)

_Clinic/Department:_ *8762 LAH PATIENT REGISTRATION *

_Hospital:_ *LITTLETON ADVENTIST HOSPITAL *

_Schedule_: Full Time

_Shift_: Days - Tuesday/Wednesday/Thursday 0700-1930 Day

_Position Summary_

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation. Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.

_Minimum Education Requirements_

  • High School Diploma or GED required

_Minimum Experience Requirements_

  • Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred

  • Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.

_License/Certifications_

  • CPR Certification (as required by facility)

_Position Duties (essential functions denoted with an * )_

QUALITY

  • Maintain an accuracy rate within the departmental guidelines.*

  • Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.*

  • Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.*

  • Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.*

SERVICE

  • Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data. Work daily reports as assigned.*

  • Train in other Patient Access areas.*

COST

  • Collects patient portion from patients prior to or at time of service (following MSE).*

  • A referral to a financial counselor will be initiated if the patient cannot pay the amount due.*

_Physical Requirements_

Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.