Robert Half Office Team Customer Service Representative II in Lincolnshire, Illinois

We are currently seeking a Customer Service Representative to join a large client in the Lincolnshire area. This is an excellent opportunity to get your foot in the door of a large company with a friendly, team oriented environment. The need is very urgent and can start immediately. Responsibilities of the Customer Service Representative include:

  • Utilize contact management software and order entry system to track and capture information.

  • Promote customer retention through 'bonding' with newly acquired customers.

  • Educate customers on what the company can do for them and share online ordering tips.

  • Meet or exceed productivity goal.

  • Run pre-programmed queries in Access database

  • Track call results daily and weekly and report to manager

  • Participate in all training and coaching sessions.

  • Attend all team and department meetings, as well as feedback sessions. If you are interested, please apply immediately. This is a very urgent need.

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 01313-9500775276

Functional Role: Customer Service

Country: USA

State: IL

City: Lincolnshire

Postal Code: 60045

Compensation: DOE

Requirements: - 1+ years of customer service experience in an office setting - Comfortable outbound calls - Attention to detail