Chenega Corporation Medical Office Clerk in Langley AFB, Virginia

GTW Consultants & Associates, LLC

Company Job Title:

Medical Office Clerk

Clearance:

NACI

Location:

Various

Reports To:

Program Manager

FLSA Status:

SCA, Non - Exempt, Full Time

Prepared Date:

05/10/2017

Approved Date:

05/10/2017

Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.

Summary: TheMedical Office Clerkprovides clerical/administrative support in wards, clinics, or other departments of the medical treatment facility.

Essential Duties and Responsibilities:(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)

· Greets patients/visitors at a front desk, information center or other office setting.

· Answers main office phone line. Directs telephone calls to appropriate section for assistance.

· Takes messages as required.

· Arranges and schedules medical appointments and determines patient eligibility for services. Determines patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.

· Obtains, updates and files medical records as needed.

· Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency with established guidelines.

· Ensures arrival of medical records prior to appointment(s).

· Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).

· Performs other administrative and clerical duties in support of the medical care and operational support.

· Creates appointment schedules and templates in patient appointment computer system.

· Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

· Other duties as assigned.

Non-Essential Duties

· Other duties as assigned

Supervisory Responsibilities:

· NONE

Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

· High school diploma or General Educational Development (GED)equivalency.

· A minimum of at least 6 months of experience in an office setting.

Knowledge, Skills and Abilities:

· Knowledge of medical terminology desired.

· A fully qualified typist (computer keyboard) with a minimum of 50 WPM isrequired.

· General telephone etiquette, and excellent communication and customer services skills.

· General office administrative and clerical skills to perform receptionist duties and answer telephones.

· Ability to communicate effectively, both orally and in writing.

· Must have working knowledge of a variety of computer software applications as well as experience with Electronic Medical Records.

Diversity:

· Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics:

· Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Physical Demands:

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

· The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

· During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

·High school diploma or General Educational Development (GED)equivalency.

·A minimum of at least 6 months of experience in an office setting.

Job: Clerical Support

Organization: GTW, LLC

Title: Medical Office Clerk

Location: Virginia-Langley AFB

Requisition ID: 1700001558