CyberCoders IT Business Services Analyst - in Lancaster, Pennsylvania

IT Business Services Analyst - (E-Signature, DocuSign) IT Business Services Analyst II - (eSignature, DocuSign) - Skills Required - Esignature, DocuSign, Fiserv Applications, Business Analysis, Banking, Financial Services, Change Management, Implementations, Troubleshooting, E-signature

If you are a IT Business Services Analyst with experience, please read on!

Our company has an immediate need for an IT Business Services Analyst. The ideal candidate will be able to implement eSignature software on the enterprise level, including the entire life cycle from eliciting requirements, change management, to production support.

What You Will Be Doing

  • Coordinate solutions across application domains between the business, vendors, foundational and end user service teams

  • Collaborate with business and technology partners to collect, clarify, and translate business requirements into documentation and conceptual design using appropriate tools and models from which applications and solutions are developed

  • Interact with Business Relationship Managers, Business Service Managers, and or application architects to identify and evaluate the impact of new and upgraded technologies on the service

  • Be accountable and responsible for support, new requirements configuration and problem resolution of various application service offerings

  • Participate in business, application process, and service improvement discussions to provide alternative solutions.

  • Analyze, document and test program development, logic, process flows and specifications

  • Perform business processes and data workflow mapping

  • Design new business processes or modifies existing business processes utilizing various automation tools.

  • Provide impact analysis of process and technical change requests to existing service

  • Analyze impact of Information Technology environment changes and upgrades on the application services and coordinates testing and change management

  • Document risks and corrective action

  • Assists in the development and execution of test plans, and documents results as necessary

  • Focus on the delivery of the services business outcomes and Key Performance Indicators when determining work priorities

  • Champion, communicate, and take employee ownership of the teams success criteria, and establishes measures, metrics, thresholds, and targets to drive performance in alignment with the groups business plan, and with Information Technologys Performance Measurement practices

  • Periodically serve dual role as project manager for smaller initiatives where deliverables are largely contained to one or two teams

What You Need for this Position

At Least 3 Years of experience and knowledge of:

  • E-signatures and DocuSign

  • Fiserv Applications

  • Business Analysis Experience in Banking and Financial Services Industry

  • Implementations, Change Management, and Troubleshooting

Must authorized to work in the U.S. Open to relocation.

What's In It for You

  • Competitive Compensation

  • 401 (k) Plan

  • Employee Stock Purchase Plan

  • Scholarships for dependent children

  • Tuition Reimbursement

  • Wellness Program Reimbursement

  • Medical, prescription, dental and vision

  • Health Savings Account(HSA)

  • Flexible Spending Account

  • Disability coverage

  • Employee and Spouse/ Dependent Life Insurance

  • Paid Time Off

So, if you are a IT Business Services Analyst II with experience, please apply today!

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

IT Business Services Analyst - PA-Lancaster AH6-1358949