CyberCoders IT Business Services Analyst - in Lancaster, Pennsylvania
IT Business Services Analyst - (E-Signature, DocuSign) IT Business Services Analyst II - (eSignature, DocuSign) - Skills Required - Esignature, DocuSign, Fiserv Applications, Business Analysis, Banking, Financial Services, Change Management, Implementations, Troubleshooting, E-signature
If you are a IT Business Services Analyst with experience, please read on!
Our company has an immediate need for an IT Business Services Analyst. The ideal candidate will be able to implement eSignature software on the enterprise level, including the entire life cycle from eliciting requirements, change management, to production support.
What You Will Be Doing
Coordinate solutions across application domains between the business, vendors, foundational and end user service teams
Collaborate with business and technology partners to collect, clarify, and translate business requirements into documentation and conceptual design using appropriate tools and models from which applications and solutions are developed
Interact with Business Relationship Managers, Business Service Managers, and or application architects to identify and evaluate the impact of new and upgraded technologies on the service
Be accountable and responsible for support, new requirements configuration and problem resolution of various application service offerings
Participate in business, application process, and service improvement discussions to provide alternative solutions.
Analyze, document and test program development, logic, process flows and specifications
Perform business processes and data workflow mapping
Design new business processes or modifies existing business processes utilizing various automation tools.
Provide impact analysis of process and technical change requests to existing service
Analyze impact of Information Technology environment changes and upgrades on the application services and coordinates testing and change management
Document risks and corrective action
Assists in the development and execution of test plans, and documents results as necessary
Focus on the delivery of the services business outcomes and Key Performance Indicators when determining work priorities
Champion, communicate, and take employee ownership of the teams success criteria, and establishes measures, metrics, thresholds, and targets to drive performance in alignment with the groups business plan, and with Information Technologys Performance Measurement practices
Periodically serve dual role as project manager for smaller initiatives where deliverables are largely contained to one or two teams
What You Need for this Position
At Least 3 Years of experience and knowledge of:
E-signatures and DocuSign
Business Analysis Experience in Banking and Financial Services Industry
Implementations, Change Management, and Troubleshooting
Must authorized to work in the U.S. Open to relocation.
What's In It for You
401 (k) Plan
Employee Stock Purchase Plan
Scholarships for dependent children
Wellness Program Reimbursement
Medical, prescription, dental and vision
Health Savings Account(HSA)
Flexible Spending Account
Employee and Spouse/ Dependent Life Insurance
Paid Time Off
So, if you are a IT Business Services Analyst II with experience, please apply today!
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
IT Business Services Analyst - PA-Lancaster AH6-1358949