Northrop Grumman Computer Operations Analyst 3 in Kansas City, Missouri
Computer Operations Analyst 3
Requisition ID: 17006624
Location(s): United States-Missouri-Kansas City
US Citizenship Required for this Position: Yes
Relocation Assistance: No relocation assistance available
Information TechnologySpecialist Senior (Enterprise Services). Location: Kansas City MO
Analyzes, documents and reports computer processing abends and problems, determines cause, assesses alternative solutions, implements corrective action and monitors to avoid recurrence. Develops, coordinates and maintains department operating procedures and systems to ensure effective problem-solving operations. Maintains control of software and hardware change implementations and coordinated changes with applicable personnel to ensure proper utilization of CPU resources, channel I/O completion, peripheral devices, DASD and network environments. Provides network, computer and equipment problem resolution support to improve customer satisfaction in reliability, availability, and cost of service.
Under broad direction, oversee and perform advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum information technology (IT) system operations. Design and oversee upgrades and new installs of IT systems and services ensuring coordination with Cyber Security Specialist. Perform Tier III upgrades of networking systems, IT systems, and storage networking. Perform Tier III troubleshooting, optimization, and performance management of Internet Protocol, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and routing protocols. Integrate enterprise, regional, and local IT systems ensuring current network operations are sustained or oversee their recovery. Knowledge of Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT).
·Ten plus (10 ) years of IT experience required.
·Possess one of the following: Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), or a Microsoft Certified Technology Specialist (MCTS) certification.
·Certified in accordance with DoD 8570.01‐M Information Assurance Technician (IAT) Level II. One of the following: GSEC, Security (CE), SSCP, CCNA-Security
·Secret Clearance (Interim to start)
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.
Title: Computer Operations Analyst 3
Location: Missouri-Kansas City
Requisition ID: 17006624