Kelly Services Telephone Operator in Jacksonville, Florida

Job Description

Kelly Services is looking for an experienced Telephone Operator preferably with medical office experience.


Channels all incoming calls and provides direct numbers as needed; connects callers with local and out-of-state numbers as appropriate using a PC/Windows based console. Takes patient referral information from external Physician Offices and disseminates to appropriate scheduling team. Assists in training new telephone operators by reviewing policy and procedures, answering questions and training on required systems.

Additional duties may include but are not limited to; Additional clerical tasks such as disseminating email/fax/phone to appropriate scheduling teams, email/fax/phone outside institutions requesting outside material for upcoming appointments/review, indexing incoming faxes, collating patient packets, etc.


Requires a high school diploma or G.E.D. Requires knowledge of basic office equipment (computers, photocopiers, fax machines, etc). Typing skills and office computer software knowledge required. Must be self-directed with good problem-solving and organizational skills. Must be able to carry out duties independently without close supervision and receive direction from multiple sources. Must be able to read and follow instructions and able to manage multiple tasks. Will be accountable for the delivery and pick-up of all items in an efficient manner.

Why Kelly ® ?

At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at