Ellie Mae Product Manager- Mortgage Compliance in Irvine, California

Product Manager- Mortgage Compliance

Department: Product Management

Location: CA - Irvine

WkDay Req Number: 160693

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Ellie Mae (NYSE:ELLI) is a leading provider of innovative on-demand software solutions and services for the residential mortgage industry. Mortgage lenders of all sizes use Ellie Mae’s Encompass® all-in-one mortgage management solution, Mavent Compliance Service, and AllRegs research, reference and education resources to improve compliance, loan quality and efficiency across the entire mortgage lifecycle.

Summary of Responsibilities:

Ellie Mae product managers are responsible for the success of Ellie Mae mortgage automation software products from inception through development and release, continuing with ongoing maintenance and enhancement. Product managers proactively work with customers and prospects to incorporate product feedback with their in-depth knowledge of changing mortgage industry and technology trends. They ensure Ellie Mae products exceed the needs of our customers and remain the most innovative in the industry. Further, they collaborate with multiple teams at Ellie Mae to ensure our customers are aware of and trained on new products and product enhancements.

The Ellie Mae Compliance Product Manager will drive the product strategy and requirements for features and products with specific focus on loan quality, for lenders, investors and partners.

Essential Responsibilities

  • Consolidate input from multiple channels, both internal and external, to solidify detailed feature requirements through user stories and/or functional specifications

  • Maintains product strategy, defines and prioritizes the roadmap and product backlog

  • Coordinates with the development team to deliver enhancements and bug fixes

  • Work with customers, technical support, legal, sales, and other channels to understand enhancement requests and issues

  • Maintains up-to-date knowledge regarding mortgage industry and technology trends as well as the Ellie Mae product line and competitor products

  • Provide assistance to support and sales teams in order to assist customers with detailed product questions, acting as top tier for complicated support escalations

  • Responsible for product delivery, adoption and growth

  • Evangelizes product area among customers, prospects, and colleague

  • Maintains vendor relationships (as appropriate)

Qualifications, Skills & Experience:

  • At least 4 years of mortgage banking experience and must have at least 2 years of compliance experience

  • Experience developing and detailing software product requirements

  • Ability to analyze and clearly communicate business requirements as a key input to the product development process

  • Detail-oriented and able to manage multiple projects simultaneously

  • Experience working with cross-functional teams, including product management, legal, development, quality assurance, support, marketing and sales

  • Self-motivated as well as a strong team player

  • Must have excellent written and verbal communication skills

  • Bachelor’s degree in business, computer science, or an engineering discipline required

Ellie Mae is an Equal Opportunity/ Affirmative Action Employer. Minorities, Females, Disabled and Veterans are encouraged to apply.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.