Robert Half Office Team Customer Service Representative in HUDSON, Ohio

Customer Service Representative Openings! OfficeTeam has a great opportunity for MULTIPLE Customer Service Representatives! Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Hudson, Ohio region and is a short term temporary employment opportunity. Key responsibilities - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Manage and place incoming telephone calls - Receive and send written business correspondence - Deliver outstanding, friendly customer service in a timely fashion

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 03300-0010086402

Functional Role: Customer Service

Country: USA

State: OH

City: HUDSON

Postal Code: 44236-4011

Compensation: $11.00 to $11.00 per hour

Requirements: - Microsoft Office experience highly desired - Proficiency in complaints - Customer service experience desired - Order entry experience - Foundational knowledge in call centers - 2+ years experience with performing in a goal-driven customer-focused environment preferred - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Excellent written, verbal and social communication skills - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - Excellent customer service and office administrative skills - Demonstrated experience performing extensive research to resolve complex customer inquiries - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today at www.officeteam.com or call Akron OfficeTeam at 330-253-8311