University of Houston User Services Specialist 1 in Houston, Texas

Job Description

Performs entry level work providing information technology support to faculty, staff and students.

Provides technical support to users on either computing, media or telecommunications systems.

Analyzes, configures and sets-up information technology systems when requested by user departments.

Provides instructions on various information technology systems to faculty, staff and students.

Analyzes, configures and troubleshoots problems in network communications.

Analyzes departmental needs regarding information technology equipment, services, hardware and software; provides assessments of technology trends.

Opens and tracks repair and work orders for products and services.

Performs other job-related duties as assigned.

Minimum Qualifications

Requires a directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed.

No experience is required.

Additional Posting Information

The University of Houston is a Tobacco free campus.

Job Title: User Services Specialist 1

Job Type: Staff

Posting Number: S004562

Hiring Department: Facilities Management:H0510

Grade: ITE 303

Hiring Range: $2603.00- $3319.00

Full Time/Part Time: Full-time

App Type Search By: External / Internal

Retirement Program: TRS

Minimum Posting Date: 10/31/2016

Job Open Date: 10/17/2016

Open Until Filled: No