Amazon.com Operations Manager - Hebron, KY in Hebron, Kentucky

Responsibilities:

· Lead and supervise a team of Area Managers (2-5 front-line supervisors depending on location) and 100-300 hourly associates in outbound or inbound operations within the Fulfillment Center.

· Responsible for the overall safety, quality and performance and customer experience of the shift.

· Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.

· Accountability for meeting and exceeding operational goals.

· Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.

· Mentor, train and develop teammates for career progression and learning

· Ability to develop and share best practices across the shifts and network.

This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Additional Job Elements (must be able to perform with or without reasonable accommodation):

· Lift and move totes up to 49 pounds each

· Regular bending, lifting, stretching and reaching both below the waist and above the head

· Walking in the FC and around area with great frequency; facilities are over a quarter mile in length

· Must be able to stand/walk for up to 10-12 hours

· Should be able to work in environments with variable noise levels, lighting conditions and temperature variation

· Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications:

· A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience

· Direct management experience for a salaried employee population and its performance

· Experience with performance metrics, process improvement, and Lean techniques (how, when, who)

· Candidates must be flexible to work weekends and/or overnight shifts regularly

Preferred Qualifications:

· Degree in Engineering, Operations or related field and MBA preferred

· Experience with a contingent workforce during peak seasons

· Ability to handle changing priorities and use good judgment in stressful situations

· 5+ years management experience in a manufacturing, production or distribution environment

· Interest in long-term career development through assignments in multiple FCs across the nation.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

AMZR Req ID: 465499