HCA, Hospital Corporation of America Business Office Trainer in Glendale, Colorado
The Ambulatory Surgery Division operates over 100 ambulatory surgery centers’ across the U.S. Ambulatory Surgery Centers (ASCs) perform surgeries that do not require hospital admission. They provide cost-effective services and a convenient environment. Procedures are performed in a fully equipped operating room and recovery is under the care of highly skilled nurses. Whether young or old or somewhere in between, patients and their families benefit from the comfortable environment ASCs have to offer. Surgeries performed include eye, ear, nose and throat (ENT), general surgery, gynecologic, plastic surgery, podiatry and orthopedics. Apply Now! Come Join our Team!
/This position is Full-time Monday - Friday. Must be available 5:30 AM - 5:30 PM./
Job Responsibilities: Serve as the technical expert with regard to front office functions.
Duties: · Maintain a flexible working schedule (i.e., ensure an ability to adjust your schedule according to business needs even when required at the last minute; this includes being available to work as early as 0530 and as late as 1730 at any surgery center location or at the Central Business Office (CBO)). · Demonstrate a thorough understanding of the responsibilities associated with each role in the business office. · Work closely with the BOS and BOM to develop a structured training program for the business office team. · Work closely with the BOS and BOM to write curriculum and develop course materials. · Coordinate implementation of an orientation process for new business office team members. · Ensure orientation is documented and that the documentation is routed to the team member's personnel file. · Conduct training and train-the-trainer sessions to prepare Business Office Coordinators to assist with ongoing training needs. · Coordinate implementation of an annual competency assessment for business office team members. · Ensure competency assessment is documented and that the documentation is routed to the team member's personnel file. · Work closely with the BOS to create new policies and procedures and/or update existing policies and procedures as the need arises. · Communicate process updates/changes, schedule adjustments, and other feedback to business office team members. · Periodically review the expected payment log to ensure it is being filled out appropriately on a daily basis with an emphasis on improving upfront collections. · Consistently demonstrate a competent, courteous, and professional demeanor and lead the team by example. · Other duties as assigned.
Education: Must meet basic reading, writing, and comprehension requirements; Bachelor’s Degree Preferred.
Experience : One to three years experience working in a physician's office, clinic or hospital setting strongly preferred. A firm understanding of patient flow and ambulatory surgery center operations strongly preferred.
Other: Computer, analytical, written, and verbal communication skills required. Must be able to function in a fast-paced work environment, multitask, and appropriately prioritize work. Must demonstrate an ability to contribute to a positive work environment as well as project a courteous and professional demeanor towards the interdisciplinary team.
Title: Business Office Trainer
Location: Colorado-Glendale-Denver Surgery Centers CBO
Requisition ID: 09988-59120