HCA, Hospital Corporation of America Business Office Specialist Collector in Glendale, Colorado
The Ambulatory Surgery Division operates over 100 ambulatory surgery centers’ across the U.S. Ambulatory Surgery Centers (ASCs) perform surgeries that do not require hospital admission. They provide cost-effective services and a convenient environment. Procedures are performed in a fully equipped operating room and recovery is under the care of highly skilled nurses. Whether young or old or somewhere in between, patients and their families benefit from the comfortable environment ASCs have to offer. Surgeries performed include eye, ear, nose and throat (ENT), general surgery, gynecologic, plastic surgery, podiatry and orthopedics. Apply Now! Come Join our Team!
GENERAL SUMMARY OF DUTIES- Provide follow up and resolution on all outstanding claims. Provide business office services to several ambulatory surgical centers. Computer, analytical, written, and verbal communication skills required. Must be able to function in a fast-paced work environment, multitask, and appropriately prioritize work. Must demonstrate an ability to contribute to a positive work environment as well as project a courteous and professional demeanor towards the interdisciplinary team.
DUTIES INCLUDE BUT ARE NOT LIMITED TO: · Follow up on outstanding claims with patients or insurance companies by telephone, internet, and/or facsimile. · Ensure that outstanding claims are followed up on at least every 28 days. · Document detailed denial, rebill, payment plan, and collection follow-up notes accordingly. · Ensure that all correspondence is reviewed and addressed in a timely manner. · Consistently demonstrate an ability to work as a team player. · Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
· Communication - communicates clearly and concisely, verbally and in writing · Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations · Interpersonal skills - able to work effectively with other employees, patients and external parties · PC skills - demonstrates proficiency in Excel, Word applications as required · Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems · Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
EXPERIENCE · One to three years experience working in a physician's office, clinic or hospital setting strongly preferred. Collection experience strongly preferred.
Title: Business Office Specialist Collector
Location: Colorado-Glendale-Denver Surgery Centers CBO
Requisition ID: 09988-57286