Adelphi University Director of Alumni Relations in Garden City, New York

Director of Alumni Relations

Job department/School: Alumni Relations

FT/PT/Temp: Full time

openings: 1

Job Title: Director of Alumni Relations

Location: Garden City, N.Y.

Description

Department: Alumni Relations Division of External Relations

Position Reports to: Special Assistant to the President

JOB SUMMARY

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Under the direction of the Special Assistant to the President, the Director of Alumni Relations will engage Adelphi University’s over 90,000 living alumni in meaningful ways and promote philanthropic support of Adelphi’s mission. The position will implement a department strategy that not only aligns with the University’s strategic plan Momentum but meets the following goals:

Engagement: Motivate the alumni to invest in the success of Adelphi.

Connection: Create new and leverage existing alumni connections to build loyalty and reputation of the program and the University.

Leadership: Elevate pride in the University by promoting alumni success and increasing volunteer leadership opportunities for alumni.

The Director of Alumni Relations will lead the Alumni Relations team in developing and achieving engagement goals and metrics, managing alumni engagement events, supporting colleagues with alumni-based initiatives, managing a set budget and developing a return on investment for programming as well as recruiting and engaging alumni.

RESPONSIBLITIES AND DUTIES:

Engagement: Motivate the alumni to care about the success of Adelphi.

Foster life-long relationships with alumni from all backgrounds by initiating events and contacts that provide educational opportunities, professional and social interactions.

Launch new and expand current programs to engage and cultivate population of previously unengaged or under-engaged alumni.

Develop and implement high-quality regional programs of interest to Adelphi alumni in cities with heavy concentrations of alumni.

Maintain regular communication with alumni via direct contact, email blasts, alumni web pages print publications and social media.

Ensure accurate and complete alumni database records by capturing contact, biographical and career information of alumni via surveys, projects, events, correspondence, website, postal returns etc.

Grow alumni benefits program.

Develop a robust reunion program.

Connection: Create new and leverage existing alumni connections to build loyalty and reputation of the program and the University.

Work with the Center for Career and Professional Development to create a robust slate of offerings for alumni looking for career enhancement services and provide opportunities for alumni to assist other alumni and/or students on their career paths.

Develop and manage alumni networks to support student recruitment and career placement of Adelphi alumni.

Use virtual networks such as LinkedIn and Alumnifire to develop a powerfully connected University.

Develop programming that grows and strengthens connections between students and alumni.

Create and grow a student ambassador program.

Leadership: Elevate pride in the University by promoting alumni success and increasing volunteer leadership opportunities for alumni.

Develop and grow a high functioning Alumni Council that reflects the University’s alumni population.

Recruit alumni for the Alumni Council and recommend alumni for leadership roles on the Council.

Create and expand programs that highlight and feature alumni success.

Devise a comprehensive volunteer engagement and recognition program.

OTHER RESPONSIBILITIES:

Overall Department and Staff Management

Work with Alumni Relations staff to create annual operating plans that engage alumni, current and potential donors, students and volunteers based on the goals laid out in Adelphi University’s Strategic Plan: Momentum.

Recruit, manage, coach and develop Alumni Relations staff, providing them with the supervision, guidance, and mentoring in goal setting, performance management, skill building and professional growth.

Oversee and balance budget for department including the tracking of all expenses and revenues to help determine return on investment.

Develop metrics and key performance indicators for all alumni programming and communications.

Work with University Advancement and Development staff as well as other campus partners.

QUALIFICATIONS, REQUIREMENTS AND SKILLS:

Education

Bachelor’s degree required and Master’s degree preferred.

Experience

Experience in increasingly responsible positions in business, not-for-profit, and government agency or in higher education is required.

Experience having direct staff reports.

Experience in alumni relations or fund raising, marketing or a volunteer organization is preferred.

Experience organizing events is preferred.

Understanding of relationship cultivation programs.

Technological Skills

Computer information management aptitude and proficiency with personal computers and office software required.

Knowledge and facile in use of computer software programs and social media.

Physical Abilities

Ability to travel and work some evenings and weekends

Position(s) Supervised

Senior Associate Director; Associate Director; Alumni Relations Officer, Part-Time Alumni Relations Associate.