Community Health Systems Technical Analyst in Fort Smith, Arkansas

Description:

--[if !supportLists]1. --[endif]Determinebarriers and formulate options or needs to meet technical support goals. (30%)

--[if !supportLists]2. --[endif]Provideworking knowledge of Windows 7 Pro based systems, printers, and otherperipherals. (20%)

--[if !supportLists]3. --[endif]Abilityto learn and understand a broad spectrum of business-critical user applicationsused as the backbone of the Revenue Cycle at Shared Services Center and thehospitals we support. (20%)

--[if !supportLists]4. --[endif]Strongunderstanding of a client/server enterprise environment. (10%)

--[if !supportLists]5. --[endif]Ableto communicate with corporate I.T in a manner that will move our InfrastructureTeam forward in problem and incident resolution. (10%)

--[if !supportLists]6. --[endif]Providefunctional documentation of system issues. (5%)

--[if !supportLists]7. --[endif]Basicunderstanding of ITIL and its importance in the support model. (5%)

Qualifications

Qualifications:

Required Education: Associates Degree in Information Technologyor Equivalent

Preferred Education: Bachelor of Sciencein Information Technology or Equivalent

Required Experience: 0-1 years of supportingan enterprise workstation environment

Preferred Experience: 1-3 years of supportingan enterprise workstation environment

RequiredLicense/Registration/Certification: None

Preferred License/Registration/Certification: MicrosoftMTA or MCSA, A Job: Credit & Collection

Organization: Shared Services Center - Fort Smith

Location: AR-Fort Smith

Requisition ID: 1680575