Gander Mountain Zone Supervisor-Non-Commission in Fayetteville, North Carolina

Imagine yourself being an integral part of the great outdoor experience…and getting paid for it! Join a winning team that lets you live your passion for the outdoors every day in your career.

The Zone (Department) Supervisor creates a sales driven culture by working with associates on product knowledge and customer engagement. The Zone Supervisor also gives daily work direction to department associates and is responsible for daily operations and merchandising presentation within their department.

Essential Functions:

  • Share your passion and expertise for outdoor lifestyle products by providing great customer service that ensures customer's outdoor needs are met.

  • Assist in leading the store in the absence of or along side the Store Manager and Zone Manager.

  • Set the example for creating a sales driven culture through product knowledge and customer engagement.

  • Ensure Gander Mountain’s merchandising standards are adhered to and executed accurately.

  • Work to achieve sales and profitability goals through the training and development of department associates.

  • Open and close the store and act as the Manager-On-Duty on a rotating basis.

  • Assist in development and implementation of weekly schedules to ensure appropriate staffing levels.

  • Partner with Zone Manager in establishing and conveying expectations to associates and for measuring performance and productivity levels.

  • Assist in ensuring associates comply with processes by providing guidance as necessary.

  • Provide input on associate performance to management for the formal review process.

Non-Essential Functions:

  • Complete other duties as assigned


  • BA/BS in Business or related field with 2+ years retail experience or an equivalent combination of education and experience.

Other Qualifications:

  • Must have a passion for the outdoors with personal experience and proven knowledge in one or more of the following areas; shooting sports, hunting, fishing, camping, marine, apparel, footwear and outdoor lifestyle.

  • Proven selling and customer engagement skills in a fast paced retail environment.

  • Strong desire to move up within the organization.

  • Ability to merchandise and share product knowledge expertise.

  • Strong motivational, organizational and communication skills.

  • Proven ability to give direction and complete projects on time.

  • Knowledge of outdoor lifestyle products is a strong plus.

In the performance of your job duties, you may be expected to handle situations that involve firearms, classifying your position as safety-sensitive. To clarify, this means that at any time as an essential function of your job, you may be required to manage someone who is handling a firearm, or directly handle a firearm safely. An accident or impairment under such circumstances could cause loss of life, serious bodily injury, or significant property or environmental damages. As such, and in light of these concerns, you and others in your job classification will be subject to random drug testing.

Gander Mountain is committed to a diverse and inclusive work environment.

With Rights Come Responsibility.

Gander Mountain is a responsible licensed federal firearms seller.

**Associates in the state of Illinois must have or be able to acquire an Illinois Firearm Owner’s Identification Card

**Associates in the state of New York must have or be able to acquire in a timely manner a New York Pistol Permit

Job Req #: 38423

External Company Name: Gander Mountain Company

External Company URL: