HCA, Hospital Corporation of America Nurse Navigator (PRN) in Englewood, Colorado

Swedish Medical Center: Level I Trauma Center in South Denver: Swedish Medical Center in Englewood, Colorado, part of HealthONE, serves as the Rocky Mountain Region’s referral center for neurotrauma and as the region’s first Joint Commission certified Comprehensive Stroke Center, a recognized leader in the most advanced stroke care. Swedish offers patients the highest quality care and the most advanced technologies and treatments in nearly every medical specialty and is an eight time winner of the National Research Corporation Consumer Choice Award and a Top 100 Hospital recognized by Reuters. An acute care hospital with 368 licensed beds, Swedish is located in the south metro Denver area where it has been a proud member of the community for more than 100 years. Annually, Swedish cares for more than 200,000 patients with a team of 2,000 dedicated employees, 500 volunteers and more than 1,300 physicians. At Swedish Medical Center, our staff is at the heart of delivering on our promise of Swedish Memorable Care. As a respected medical provider, Swedish offers patients the highest quality care and the most advanced technologies and treatments in nearly every medial specialty. Recognized by the patients we treat every day, we are a four-time winner of the National Research Corporation Consumer Choice Award. Centers of Excellence Swedish, a Level I Trauma Center, offers eight distinct centers of excellence: Bariatric Surgery Center, Cancer Care Center, Emergency Services, The Heart Center, Neurosciences, including The Stroke Center, Orthopedic Services, Spine Program, Trauma Center, Women and Children’s Services.

Nurse Navigator, Oncology PRN

Summary of Key Responsibilities:

The Nurse Navigator functions as a member of the multidisciplinary team as an advocate and educator for patients from point of entry, through diagnostic studies, diagnosis and treatment plan for cancer through survivorship.

The Nurse Navigator’s primary function is to build a relationship with patients and physicians, to coordinate a plan of care including appointments, transportation, education, provision and / or enablement of support services and representation within the multidisciplinary care environment.

The Nurse Navigator also assumes responsibility and accountability for the management of resources to achieve efficient, high quality outcomes for each cancer patient including support for interdisciplinary and cross facility collaboration e.g. tumor boards, and referrer communication.

On an aggregate level, the Nurse Navigator will track performance of the program in line with HCA, division and facility goals (growth, quality, practice guidelines, etc.) and identify opportunities to streamline care practice, for example through development of evidence-based guidelines.

The Nurse Navigator will serve as a liaison between the patient and family, primary care physician, internal and external care providers, specialists, referrers, support network members e.g. social workers, and the wider healthcare community. This role will include conducting internal and external outreach and marketing.

Duties include but are not limited to: • Serve as patient advocate from first suspicious finding to survivorship and follow-up. o Initiate contact with patient and introduce navigation program and role at time of suspicious finding (or at entry into the HCA care system, if later) and provide support to navigate the healthcare system. o Be available to patients and families throughout their care as an open, knowledgeable and empathetic contact for all care needs. o Respond to patient challenges until resolution is achieved. • Assess patients’ medical, social and psychosocial and other care needs o On an individual basis using appropriate tools to identify need and potential resolution e.g. quality of life assessments, clinical research study selection criteria. o Identify health disparities and remove barriers to care e.g. referral pathway barriers • Provide appropriate teaching, outreach, and education to patients and families. The aim of this work being to ensure the patient is empowered to manage his or her own health. o Explain the cancer care system to patients and their families throughout the care pathway. o Support providers to assist patients in understanding their diagnosis, treatment options, and the resources available, including educating eligible patients about appropriate clinical research studies and technologies. o Provide education on subjects that fall beyond the scope of individual modalities e.g. access to supportive care, financial support, return to work. o Provide education through formalized routine groups or classes to meet identified unmet needs in the community • Streamline appointments and paperwork by helping patients with scheduling appointments and preparation. o Ensure the organization of appointments, and explain the sequence of treatment to assure the treatment plans. o Ensure smooth transitions between care modalities, facilities and providers including introduction of patients to appropriate care givers. o Establish algorithms, documents, and formalized processes for transition in commonly followed care pathways. • Coach and help patients to remove barriers with issues of insurance, transportation, child care, financial resources, language so they may focus on getting the care they need. • Initiate referrals to hospital and community resources to connect patients with resources and support systems. • Conduct follow-up conversations as needed with all patients and communicate concerns, changes, or social needs in patient health to appropriate MD or other appropriate care providers. • Attend patient care planning conference and other meetings as necessary. o Ensure that appropriate patient data are available and patients are appropriately assessed and documented at patient care planning conferences including identification of appropriate clinical research study options. o Contribute as appropriate to patient care planning conference based on assessed patient need. • Track and document interventions and outcomes. o If appropriate, support definition of datasets and ensure appropriate data are collected to track system interventions and outcomes. o Ensure appropriate communication of patient progress to referring physicians and other care providers. o Work with data experts such as cancer registrars to support collection of data for e.g. national quality measures. • Drive process improvement. o Ensure reporting is in place to demonstrate program outcomes and support performance improvement activities. o Make appropriate recommendations for changes to the current program both locally and at a corporate level, and assist in delivering program improvement. • Conduct outreach to referrers, providers and other medical professionals as well as to the corporate ‘customer’ community [Optional by market]. o Establish and maintain positive working relationships with key internal and external customers (including e.g. physicians, nurses, radiology staff, social services staff, radiation oncology staff, business office staff, etc.). o Educate each constituent on the role and benefits of a navigation program and high quality cancer care. o Recognize scope and limitations of role and regularly access clinical supervision as a support to the role. o Provide referrers with timely data on patient progress. • Stay current on the latest oncology nursing developments and participate in conferences. • Ensure service continuity. o Establish appropriate mechanisms to ensure service continuity during both planned and unplanned absence and undertake succession planning. • Undertake other duties as assigned. Mandatory: • Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement” • During your employment with SCRI you will be routinely assigned training requirements. You are expected to complete any training assignments by the due date.

Title: Nurse Navigator (PRN)

Location: Colorado-Englewood-Swedish Medical Center

Requisition ID: 03167-54460