Macy's Asset Protection / Loss Prevention Detective, Part Time: Elmhurst, NY, Macy's Backstage Queens Place in Elmhurst, New York

Description:
Job Overview:


The Asset Protection Detective’s primary responsibility it to protect the assets of the company while maintaining a safe environment for our team members and customers. Support the store’s efforts to provide customer service within a controlled environment to maximize sales and profit. Under general supervision and following established procedures the Asset Protection Detective will detect and investigate dishonest activity and theft.

Essential Functions

  • Respond to customer and associate incidents to facilitate first aid and minimize company liability
  • Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company
  • Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection Manager
  • Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
  • Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events
  • Successfully complete all Asset Protection training requirements including CPR and First Aid and maintain personal certifications as required by law
  • Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies
  • Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Detective is summoned
  • Work on special assignments, investigations, and surveillance as directed
  • Perform other duties as assigned
  • Regular, dependable attendance and punctuality

Qualifications

Education/Experience:
* High School Diploma or equivalent. Some college desirable. * Completion of Store Detective Training program is required upon assignment to position.

Communication Skills:

  • Effective written and verbal skills, ability to interpret instructional documents, such as safety rules, operating and maintenance instructions and procedure manuals. * Excellent verbal communication skills.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Ability to understand shortage calculations.

Reasoning Ability:

  • Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

  • This position involves constant moving, talking, hearing, reaching, and standing.
  • Involves standing for at least two consecutive hours.
  • Involves lifting at least 30 lbs.
  • May occasionally involve stooping, kneeling, crouching, and climbing ladders.
  • Optical abilities include close vision, color vision, depth perception , and ability to adjust focus.

Other Skills:

  • Must be able to operate cameras and other surveillance equipment.
  • Must be able to think an act clearly in stressful and hostile situations.
  • Possess a strong sense of urgency.
  • Ability to collaborate and function as a member of a team.
  • Should be comfortable with the use of computers and frequent us of RF equipment.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

    • This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal ** Opportunity Employer, committed to a diverse and inclusive work environment. *

Primary Location: United States-New York-Elmhurst
Job: Asset Protection
Req ID: 77000846