Verizon Wireless B2B Sales Representative in El Paso, Texas
Rich Text Editor, HRSJOPSTDSCRDESCRLONG$1, Press ALT 0 for help
Sales Productivity - Role will focus on prospecting, appointments, developing business opportunities within the public Sector space.
Sales Support & Operations - Roll will conduct various support related activities across customer space, including some outer market customer appointments and travel.
Special Projects - Roll will support and own special projects assigned be the manager.
Sales Results: Generate sales leads and prospects new business as well as creates new service opportunities wit existing customer base. Carries a "paper" quota for completion of all sales related tasks which are quantifiable, i.e.: prospecting and new appointments. Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of Verizon Wireless products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories. Negotiate and close deals.
Customer retention: Provide follow-up training for new customers, handle equipment issues, perform rate plan analysis, explain billing and interact with Support Center on customer service issues. Maintain and grow existing customer base and manage churn. Provides pre-sale and post-sale support.
Ordering Processing and Reporting: Fully utilize all sales force automation, funnel management and prospecting tools. Responsible for completing contracts and report-generation including tracking and forecasting reports. Processes all appropriate documentation for new orders/renewals and ensure policies and procedures are met with regard to sales activations. Ensures equipment activation and delivery. Supports customer extranet activations.
Training/Meetings: Continuously update knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Represent company at trade association meetings to promote Verizon Wireless and increase presence in tech community by developing relationships through chambers of commerce.
Rich Text Editor, HRSJOPSTDSCRDESCRLONG$3, Press ALT 0 for help
Bachelor's Degree or equivalent work experience preferred.
Experience in sales or customer service with business accounts required.
Understanding knowledge of communications industry and related products & services.
Strong cold-calling and lead generation capabilities preferred.
Familiar with billing system and order entry systems a plus.
Effective negotiating and closing skills required.
Knowledge of Cellular industry products and services desired.
Excellent interpersonal, written an oral communication skills.
The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision.
Effective use of PC including Microsoft Office required.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.