Citi Fund Accounting Mgr in Dublin, Ireland
Primary Location: Ireland,Leinster,Dublin
Education: Bachelor's Degree
Job Function: Transaction Processing
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 17053409
Reporting to the Section Manager (VP), the Fund Accounting Manager (AVP) is responsible for managing a Fund Accounting Oversight team, ensuring compliance with operating procedures, policies and guidelines, in the timely completion of accurate Net Asset Valuations.
The successful candidate will act as the primary escalation point for the team, and clients. They are also responsible for team development, staff management and enhancing client satisfaction.
The candidate should have a strong background in fund accounting with proven client management skills, and the ability to ensure all deliverables within the Service Level Agreements are met. They will have a strong “hands on” operational focus and is expected to optimise effectiveness and efficiency in operational delivery. A core expectation of the role will be to act as succession and coverage the Section Manager.
Citi, the world’s leading financial institution, is unique in its global composition and strength. Thanks to our 230,000 employees located in over 160 countries serving more than 200 million clients, we can claim to be the only truly global financial institution.
Citi is among the world's largest providers of mutual fund administration services. Citi takes an active role in developing, implementing, and continuously training associates on Best Practice policies and procedures. As result, Citi's clients are well positioned to focus on building a profitable, compliant fund offering, knowing that Citi's sound infrastructure and dedicated administration service team is behind them.
Citi’s Global Fund Services business has undertaken significant investment in establishing Dublin a centre of excellence for fund accounting. Our business is continuing to grow exponentially with numerous opportunities for the right candidates.
•Ownership, management and development of strong client relationship
•Proactively manage SLAs / KPIs (escalating any issues internally / externally as required).
•Championing a culture of collaboration with cross functional teams to ensure successful delivery of client requirements
•Identify issues and problems in service delivery and carry out necessary remediation, keeping team and VP informed of issue.
•Monitor errors, complaints and near misses. Record as appropriate in the Incident log
•Ensure documentation exists for any client-specific procedures
•Ensuring 100% adherence to SOC1,funds’ offer documentation, procedures, policies and guidelines
•Manage capacity within the team, ensuring optimum resource deployment
•Co-ordinate and implement training and development activities for individuals and the team
•Provide coaching, guidance and support to staff on technical, professional and client issues, tailoring development plans with direct reports, and ensuring high performers are given suitable stretch assignments.
•Agree goals, monitor and appraise the performance of team – providing regular formal and informal feedback
•Assist with recruitment of new staff
•Conduct regular structured team meetings ensuring all assigned actions are followed up to resolution
•Leading on-site due diligence reviews with offshore Citi Service Centres
•Participate in the development, testing and implementation of new systems and products
•Lead projects to optimize operational efficiency and improve quality
•Assist with planning and management of all relevant project work
•Set and maintain standards of personal and professional performance / behaviour; ensuring staff accountability and adherence to company policies and procedures
The appointee to this role will have the opportunity to deliver a ‘best in class’ business function that gives a competitive advantage over competitors. The individual will be client focused, with strong people management skills, working with the clients to ensure their requirements are understood and their expectations are met.
•Strong (fund accounting) product knowledge is required. This should include understanding of fund structures, financial instruments, regulatory environment and funds industry.
•Hands-on management style with strong leadership skills
•Client relationship management
•Knowledge of Multifonds would be advantageous
•Excellent communicator with strong interpersonal skills
•Highly computer literate - MS Office applications, SQL, MS Excel at intermediate - advanced level
•Leadership, drive and results focus
•Project management skills with the ability to multi-task
•Degree in Business / Finance / Accounting or related field
•Extensive years experience in Fund Accounting, with at least 2 in a supervisory / managerial capacity
•Ability to work under pressure and to tight deadlines
•Strong client focus with an ability to evaluate needs and develop solutions
•Numerical, analytical and problem resolution skills
•Proven ability to lead the introduction of complex change in a challenging environment
•Team player at a senior level - able to articulate own position clearly, based on fact, but sensitive to the positions, needs and requirements of others
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Valuing Diversity:Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.
Citi is an Equal Opportunities Employer