Comcast Sr. Manager, VIPER in Denver, Colorado

Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly-motivated team environment? Do you thrive on solving problems that lead to unblocking issues with a service and or technology?

As a Sr. Manager primarily focusing on capacity engineering for IP video technologies and services you will be responsible for sizing, forecasting, and analysis of technical products and systems. You will also be responsible for technical supervision of technologies related to compute platforms, virtualization, storage and network solutions for all systems infrastructure supporting IP video workflows in the VIPER lab and in the production environments. In this role, you will also be the resident subject matter expert for the Video cloud infrastructure. The Video Platform Infrastructure team is a growing and fast-moving team of world-class experts who are innovating in end-to-end video delivery. We are a team that thrives on big challenges, results, quality, and agility.

Who does the Sr. Manager work with?

The Sr. Manager is positioned as an integral part of the overall IP video engineering team and work very closely with all facets of the engineering organization. They work with core infrastructure development teams, quality assurance teams, service delivery teams and daily operations teams. We work with network engineers, systems administrators, software engineers, and a pile of technically-adept-but-not-actually-technical product folks. The VICE engineering team is a diverse collection of software engineers, systems administrators, network administrators, puppet developers, and quality assurance engineers from all walks of life. We're a group of experienced technical minds who are the last word when it comes to solving problems encountered by our engineering and production support teams.

What are some interesting problems you'll be working on?

In your role, you will bridge the gap between various application development teams and infrastructure management, deployment and operations teams. You will lead the architecture and design of cloud infrastructure components. As a Sr. Manager, you will supervise and manage VICE engineers while collaborating with other engineering teams. Provide recommendations to improve deployment velocity of systems components in the lab and production environments. Lead the development of best practices to improve quality and reliability of the cloud infrastructure supporting IP video services. Lead reliability initiatives to better support development, integration engineering and QA teams by providing guidance to how best to test and certify various infrastructure components. Generate and validate documentation of systems architectures, systems solutions, configurations and troubleshooting guides for the VIDEO Platform Infrastructure.

Where can you make an impact?

You'll be working with the best and brightest minds in Comcast to roll out a large-scale cloud based video delivery infrastructure that will power the next generation of television.Success in this role is characterized by a higher speed to market, with fewer customer-facing defects and outages.


  • Embeds themselves into other cross-functional teams and processes to ensure business and technical requirements are captured and prioritized for infrastructure planning.
  • Based on engineering principals and standards, creates and maintains infrastructure capacity models used to forecast and size data center power, racks and cooling capacity.
  • Validates procurement requirements using models, designs and certified infrastructure architectures.
  • Requests infrastructure quotes, solicits funding approvals and tracks procurement logistics.
  • Informs and support engineers in regards to infrastructure scaling, future growth and augments.
  • Partners with compute, storage and network engineers to validate bill of materials, designs and deliverables.
  • Leads and manages a team of infrastructure capacity engineering analysts who define and maintain the infrastructure capacity planning framework and inventory.
  • Continuously balances team priorities against project milestones and escalates to leadership as needed to remove progress blockers.
  • Documents, analyzes and communicates planning process improvements in order to advocate efficiency and gain adoption.

Key Abilities

  • Strong business and financial acumen.
  • Strong Microsoft Excel skills with the ability to train others in developing intricate capacity models.

  • Proactive attitude, with excellent interpersonal and problem solving skills.

  • Strong facilitation, organization and communication skills.
  • Strong presentation and reporting skills.
  • Fundamental knowledge of infrastructure and software development.

Key Skills

  • Fundamental knowledge of IP video
  • Knowledge of Infrastructure Components

  • Data Center

  • Compute
  • Storage
  • Network
  • Knowledge of Infrastructure Systems & Platforms

  • Linux

  • IP Networking
  • Automation
  • Virtualization, VMware or OpenStack, Kubernetes & Docker

About Comcast VIPER (Video IP Engineering & Research)

VIPER (Video IP Engineering & Research), is a startup division within Comcast's Technology and Product Division and spun out from IP Video and online projects originated within Comcast Interactive Media is based in downtown Denver, CO. We are a cloud-based, IP video infrastructure that's been built to deliver a broad mix of on-demand video, live TV streams and an assortment of other digital media to an array of connected devices in the home.

Comcast is an EOE/Veterans/Disabled/LGBT employer