CenturyLink Manager Product Management in Denver, Colorado

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.

121908 US-Colorado-Denver; US-Louisiana-Monroe; US-Minnesota-Minneapolis; US-Virgina-Herndon

Job Overview:

The Manager of Product Management will manage a team of product managers responsible for a portfolio of service offerings, each of which solve customer business and technology problems in a model valued by the marketplace.

These responsibilities include E2E product lifecycle management of the portfolio, creation of programs to drive growth & continuous customer experience advancements, and establishing the overall product roadmap for this line of business.

Job Responsibilities:

Portfolio Management

  • Act as primary business owner for a product line within the portfolio

  • Create an understanding of the position of each product relative to the competitive options

  • P&L responsibility and complete 360 oversight of the product line

  • Responsible for setting product direction and executing on programs to enable growth and maximize profit

  • Continually strive for simplification and rationalization of service options

  • Make product lifecycle decisions around end-of-life and transition planning

  • Guide new service concepts and commercial updates through the leadership approval process

  • Develop deep understanding of market pricing and cost drivers for each service in the portfolio

  • Drive cross-product integration so that services complement each other within a common user experience

Go-To-Market Execution

  • Develop assets to assist sales teams in understanding the customer benefits each product delivers, and how to consultatively position solutions

  • Support sales and marketing resources with information regarding customer benefits

  • Support field sales and engineering for qualified opportunities

  • Engage with marketing around understanding customer buyer segments and how to generate demand

  • Participate as product champion in segmentation research efforts and go-to-market strategy planning

  • Work within the product launch framework to introduce new offerings to the proper channels

  • Develop key business metrics by which product success will be managed, measured, and reported

  • Strive to reduce friction for all types of service consumption, from both a technical and business perspective

Roadmap Development

  • Guide and direct development and operations resources to ensure user experience meets market expectations

  • Evaluate and scrutinize the product delivery schedule for adherence to market requirements and progressive refinement of value

  • Align new products and features to financial forecasts

  • Understand development methodologies and delivery sub-systems to accurately gauge development timelines and feature feasibility

  • Develop an appropriate roadmap publication for each channel of delivery

Revenue Assurance

  • Maintain service business cases as living documents

  • Drive each service offering to attain its goals as set forth in the business case and financial forecasts

  • Develop promotional and pricing alternatives to help influence demand and growth rates

  • Understand geographic differences in pricing strategy across the portfolio

  • Manage revenue and segment income accountability through forecasting and trend analysis

  • Calculate and understand profitability for each revenue stream, with the support of Finance and Strategic Pricing teams


  • Be an accomplished team leader that can illustrate tactics/strategy, and hold team members accountable

  • Direct and develop a team of highly skilled product managers within the family of products.

  • Collaborate with other product groups throughout the company to drive understanding of how each service impacts the customer, and ensure alignment with stakeholders such as legal, regulatory, infrastructure, corporate development and other business units

  • Be a spokesperson, able to represent the product line along with the broader company strategy

  • Be a mentor and teacher to product managers within the team and the business unit

  • Adapt to changing market conditions as each product line evolves

  • Support the customer, the company, and the team ahead of one’s own personal interest

Minimum Qualifications:

  • Bachelor's degree in technology, business, or engineering discipline, MBA or advanced degree preferred

  • 10+ years related experience; 8+ years with Masters;

  • 5+ years with product management, previous hands-on technology role (engineering, product development, sales engineering, or operations)

  • Demonstrated knowledge of IP/MPLS and SD WAN solutions

  • Proven experience navigating enterprise environments, marrying complex business requirements to progressive product design solutions, and overseeing transition from product development to market readiness

  • Strong technical knowledge of the technical domain for which services will solve customer problems

  • Excellent leadership skills to include: motivator, influencer, decision making, prior experience managing teams

  • Excellent communication skills to include: verbal, written and presentation

  • Experience working with customers, external supplier communities, and Senior level executives

  • utives

Alternate Location: US-Colorado-Denver; US-Louisiana-Monroe; US-Minnesota-Minneapolis; US-Virgina-Herndon

Requisition # : 121908

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.