IHG Taleo Systems Administrator, AMER in Delhi, India


Do you see yourself as theTaleo System Administrator , AMER

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

IHG Corporate Office, Gurgaon

This role sits within our HR Systems, Strategy and Shared Services function and reports into the Regional Systems Manager, Americas. The successful candidate will oversee all system administration, configuration and support for Taleo Enterprise across IHG in the AMEA region.

This role will have responsibility for supporting our Taleo optimisation project which will identify key areas for improvement and enhancements based on the global talent acquisition strategy. You ll also support the identification of system discrepancies, plan changes, oversee system testing, oversee the integration between Workday and Taleo within the region and provide detailed data/analysis and reports to the Global CoE and AMEA Resourcing team.

Duties and Responsibilities:

Support on-going use of Taleo in AMER & Globally including conducting system audits and assisting with user issues

Act as regional expert for the Taleo system, work with users to resolve simple queries, and escalate more complex issues to the Global Resourcing Systems manager or Oracle for resolution

Workday Taleo Integration file review & issue resolution. Contact for HP to escalate Identify new configuration requirements and co-ordinate setup, e.g. new locations, new departments etc.

Log & manage Oracle support tickets when needed with issues / requests that cannot be resolved internally

Organize setup of new user logins and instruct new users to register and take on-line web training

Support the set-up of all attraction channels, job boards and posting platforms within Taleo

Support the billing process for the system at beginning of the year i.e. Jan 2016 by providing required statistics/reports to the Global COE

OBI report creation for ad hoc requests when reports are not already available

Participate in system related projects as required, such as system testing.

Assist in the review of user training materials and conducting training sessions as appropriate to ensure that Taleo users have the correct level of knowledge to maximise the use of Taleo for all levels of hiring

Identify opportunities to improve the system health. Create system road map for future enhancements

Where necessary, oversee the translation of information into hotel ready languages applicable to AMEA region

Accountable for any new user orientation information to help introduce new users to Taleo


. University degree or equivalent

High proficiency of bothwritten and conversational English. Strong communication/consultancy skills towork with end user group and wider global stakeholders

Business Objects & OBItrained, able to build reports & dashboards and provide analysis

Demonstrable experience withGlobal Recruitment Systems and ATS technologies is essential

Taleo Enterprise systemsadmin experience (12C or above).

Additional Desired Skills NotRequired

-{PS..0}->-{PS..1}->Working knowledge ofsystems integrations such as SHL, HireRight and Workday

-{PS..2}->-{PS..3}->Workday experienceis a plus

-{PS..4}->-{PS..5}->Experience assistingwith the process of designing, developing and implementing systems across thesoftware development lifecycle

-{PS..6}->-{PS..7}->Experience assistingwith the discovery of business requirements, analyzing systems design, workflows, processes, testing methodologies, implementing and training

-{PS..8}->-{PS..9}->Experience workingon/with integration/migration/upgrade project or team

-{PS..10}->-{PS..11}->Ability to develop,facilitate and/or run Taleo system training for end users

-{PS..12}->-{PS..13}->Experience witheQuest job distribution technology

Job: HR Shared Service

Location: India-Delhi

Requisition ID: R124684