OldCastle H2R Business Analyst - Concord, ON in Concord, Ontario

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It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.

We are building a world- class team. Make your mark!

You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service.

PURPOSE:

The H2R Business Analyst is responsible for driving standardization, system design and integration, training, and end-user support on H2R area for CRH Canada / US, including operations in Canada, the Great Lakes region and the Trident Plant and associated terminals.

MAJOR DUTIES/RESPONSIBILITIES

  • Investigates, analyzes and resolves support calls from H2R business teams in a timely manner.

  • Ensures the Incident Management tool is used to document all incidents, bug fixes and enhancement requests.

  • Supports the development and maintenance of the business process and training documentation library.

  • Performs various configuration checks and recommends changes when necessary.

  • Drives project activities related to H2R enhancements ensuring on-time and quality delivery.

  • Assists in the identification of additional training opportunities as well as business process and IT improvement opportunities.

  • Supports security design and maintenance as required, including oversight of approvals for HR, ensuring they meet organizational standards.

  • Coordinates with external vendors for system enhancements, and upgrades / releases – aligning standardization across businesses.

  • Supports cross functional priorities.

  • Other duties as assigned.

QUALIFICATIONS:

  • Bachelor's/University Degree, preferred field of study: Business Administration or Information Technology

  • Other Training/Certifications Required: SAP

  • 3-5 years work experience

  • Travel Requirements: 20% - 30% of the time

  • Computer Skills: Microsoft Office and SAP

KNOWLEDGE/SKILLS/ABILITIES REQUIRED:

  • Extensive hands on experience on configuring and supporting HCM module

  • Demonstrated knowledge in the following areas: Employee Master, Organizational Management, Payroll , Time Attendance , Reporting

  • Strong analytical and problem solving skills

  • Customer Service Mind Set

  • Strong ability to focus on priorities

  • Demonstrated organizational and time management skills

  • Demonstrated ability to get things done

  • Experience in managing customer expectations and building relationships

  • Demonstrated ability to operate and adapt in an ever changing environment to changing requirements and priorities

  • Excellent verbal and written communication skills

  • Fosters teamwork and cooperation

Visit our website for more information: http://www.crhcanada.com