JPMorgan Chase Senior Multimedia Designer in Columbus, Ohio

Senior Multimedia Designer


About JPMorgan Chase

J.P. Morgan is a leader in financial services, offering innovative and intelligent solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years and we keep their interests foremost in our minds at all times. This combination of product strength, intellectual capital and character sets us apart as an industry leader. J.P. Morgan is part of JPMorgan Chase & Co. (NYSE: JPM), a global financial services firm with assets of $2.0 trillion.

The Consumer & Community Bank Learning Team provides best-in-class training products and services to support business priorities and to continue to attract and retain top talent. The CCB Training & Development leads the function by consolidating and integrating all CCB-wide training to create an optimal model for delivering consistent quality training to 150,000 employees at all levels.

The Role

Reporting to theTraining Design Manager, theSenior Multimedia Designerwillpartner with a team of instructional designers, subject matter experts, graphic artists, and technical writers to produce training. They will design and develop innovative and engaging eLearning/online training courses and other learning interactions using a working knowledge of instructional design in combination with software from the Adobe Creative Suite. The role is an individual contributor.


  • Develops high-quality online, virtual, and paper-based materials

  • Creates interactive experiences, simulations and tests to enhance the learning experience

  • Designs graphics, illustrations and other visuals to represent complex content, facts, processes and procedures

  • Designs templates for learning materials

  • Partners with colleagues and key stakeholders to understand project requirements and desired outcome

  • Consults with LDS on training design

  • Uses personal experiences and internal partners to make decisions and recommendations around presentation, layout, display, treatments, etc.

  • Meets with LDS and project sponsor/SMEs to consult on training design

  • Follows usability and functionality standards

  • Follows established procedures to upload content to the LMS

  • Provides input on team standards and processes

  • Designs and creates multimedia material (such as video, audio and interactive presentations) for websites and company Intranet

  • Uses various video cameras and other equipment to produce multimedia files

  • Acts as lead Multimedia Designer on large scale projects with several resources

  • Mentors Multimedia Designers

  • Reviews Multimedia Designers work to ensure that it meets team quality and standards

  • Consistently keeps projects on time and as defined with little interaction from management

Research and evaluate new and emerging technologies and approaches for potential application within Chase/projects



  • Bachelor's degree in Visual Communications, Graphic Design, Computer Science or equivalent work experience

  • 5 yearsexperience in designing and developing web, print, video, audio, graphic and multimedia deliverables

  • Experience in adult learning and Web-based instruction design methods is highly desirable

  • Proven ability to work effectively on multiple projects in a fast moving, deadline and project driven environment

  • Excellent organization, interpersonal, and communication skills

  • Demonstrated ability to work independently as well as a member of high performance teams

  • Knowledge of LMS, course publishing, SCORM, and AICC

  • Intermediate proficiency in four or more, or expert proficiency in two or more of the latest version of the following software at the direction of the business:

  • Adobe Flash Professional

  • Adobe Photoshop

  • Adobe InDesign

  • Adobe Illustrator

  • Adobe Captivate

  • Adobe Premiere Pro

  • Adobe After Effects

  • Intermediate skill in two or more, or expert skill level in one or more of the following at the direction of the business:

  • HTML/web design

  • Mobile App design

  • Graphic design/Print layout

  • Photography

  • Illustration/Animation

  • Video production and editing

  • Coding for the web with ActionScript, JavaScript, or other languages

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Job Learning and Development

Primary Location US-OH-Columbus-1111 Polaris / 54101

Other Locations US-FL-Jacksonville, US-AZ-Phoenix, US-TX-Lewisville, US-DE-Wilmington


Schedule Full-time

Job Type Standard

Shift Day Job

Travel No

Req ID: 160123587