Carilion Clinic MEDICAL OFFICE ASSOCIATE II in Christiansburg, Virginia

MEDICAL OFFICE ASSOCIATE II

Post Thru:

04/27/2017

Department:

PCMH - CFM BLACKSBURG

Location:

Christiansburg, VA

Schedule:

Full-time

Shift:

Job Code:

OCN170182R

Job Details:

Supports Carilion's hallmarks of service excellence and quality for all job responsibilities. Accountable for performing four of the core job responsibilities (patient registration, patient scheduling, switchboard/phones, patient check in process, patient check out process, and/or medical record maintenance) in addition to basic front office workflow functions vital to the effective and efficient functioning of the medical practice, clinic, and/or department. Depending upon the size and practice work flows, the MOAII may only perform one of the higher levels functions. Performs additional functions related to front office operations to meet specific needs of the practice, clinic and/or department. Serves as a resource person for patient, physician, office staff, various facilities, service lines, and outside agencies utilizing effective communication, courtesy, confidentiality and professionalism in all interactions.

Minimum Qualifications Required

Education: High school diploma or GED required. Associate Degree or continued administrative education preferred.

Experience: Prior experience in a physician office/medical office, data processing and/or with multi-line telephones preferred. Previous registration and/or medical insurance experience preferred.

Licensure, certification, and/or registration: None Required

Other Minimum Qualifications: Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills. Knowledge of Microsoft software applications preferred (Word, Excel).

Family practice facility with 7 providers and 3 ACP. Customer Service is a must. Must be efficient productive and organized in a fast pace setting.

Inspiring Better Health at Carilion Clinic

Every day at Carilion Clinic, our employees come together to inspire better health in our patients, their families and our communities. Explore how you can be a part of this diverse, innovative and interdisciplinary patient-centered team, and find out how you can make a difference in the lives of others.

As an employee, you can take advantage of our competitive pay, various scheduling options, continuing education opportunities and excellent benefits.

Based in Roanoke, Va., Carilion Clinic includes multi-specialty physician practices, seven not-for-profit hospitals and the Virginia Tech Carilion School of Medicine and Research Institute in partnership with Virginia Tech.

Service Excellence and Quality are hallmarks of Carilion Clinic. As a team member, you will be expected to consistently deliver the best in care and customer service. As an employee, you will demonstrate respect, dignity, kindness and empathy in each encounter with our patients, families, visitors and with each other. Carilion is a Drug-Free Workplace.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Hours:

M-F with rotation evening hrs; Sat. 9a-1p every 4-6 wks

Contact Information:

Contact Name:

Rhonda Johnson

Email:

REJohnson@carilionclinic.org