Compass Group, North America AUDIO VISUAL TECHNICIAN in Chicago North, Illinois

AUDIO VISUAL TECHNICIAN 11/30/16Illinois-Chicago North

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Job ID: PB11301669676Great People. Real Opportunities.Description:

A Fresh Approach to Great Results.

At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people.

Location: Lake Forest, IL

A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.

The Audio Visual Technician coordinates conference, guest & business services for multipurpose conference rooms. Troubleshoots equipment and assists clients with conducting meetings in conference spaces.

The associate must possess excellent communication skills; tact in working with professional peers from other departments and all subordinates; initiative and judgment involved in assisting with clients during events in resolving problems and addressing personnel issues; the ability to evaluate problems and make recommendations to person(s) involved; the ability to think quickly and accurately; be versed in all aspects of conference planning. A successful candidate will be a team player; have excellent communication and customer service skills; ability to prioritize and manage multiple projects; and the ability to handle last-minute changes in a fast-paced environment with a high volume of events.

Key Responsibilities:
  • Management of events for the Multipurpose Rooms, General Floor Conference Rooms and all other meeting spaces

  • Management and upkeep of all AV equipment in managed spaces

  • Assist Event Coordinator/Managers when necessary (pre-event planning, greeting guests, etc.)

  • Work with clients from the pre-conference planning process through post-conference, as necessary

  • Provide seamless management of events with high touch customer service

  • Handle issues as they arise through the proper administrative channels

  • Follow protocol during emergency situations

  • Work with all departments to ensure all aspects of each function are covered

  • Other duties as assigned by the Service Desk Supervisor

Preferred Qualifications:

  • High School Diploma or GED

  • CTS Certified – Must be completed in the first year of employment

  • Must have experience with and knowledge of modern AV concepts and equipment, including excellent troubleshooting ability.

  • Experience with Laptops, Projectors, Microphones, and Remote Participation Technology (i.e.: AV Conferencing) is required.

  • Must have basic calculations and Excel knowledge.

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Career LevelMid Career (2+ Years Experience), Entry LevelSectorFlikAreas of InterestHotel/Conference Center Management, Administrative and Support ServicesEducationAssociate's Degree/2 Year CollegeLocaleIllinois-Chicago NorthPreferred LanguageEnglish