Groupon Software Development Engineer - Salesforce in Chicago, Illinois

The Salesforce team at Groupon manages a global CRM instance with over 6,000 users across all lines of business. The team is made up of Administrators, Engineers, and Product Managers in multiple offices around the globe.

The team is responsible for supporting end users at Groupon, gathering requirements from stakeholders ,scoping new feature requests, and building new solutions using a variety of technologies. The team provides critical support in leading the strategy, definition and implementation of designs within the sales and service organizations that enables Groupon to provide excellent service to merchants to create and publish deals quickly.

We follow an agile development process, collaborating as a cross-functional team and working in short, week-long iterations in order to quickly adapt to changing requirements. We encourage pair programming and mentorships, with an ongoing focus on knowledge sharing and career progression

In the SFDC Engineer role you will develop and maintain custom solutions on Groupon’s global platform using native Salesforce (Apex & Visualforce) and custom development methods. Responsibilities include:

  • Build custom solutions using native Salesforce and custom technologies including Apex, Visualforce, Javascript, Batch, Queueable and Scheduled Apex, standard SOAP and REST apis, Bulk api and Custom Soap or Rest services.

  • Collaborate with operational, product, and engineering teams at Groupon to define the best solutions for Salesforce and assist with technical design

  • Work with Engineering teams at Groupon to build and maintain integrations with external systems

  • Manage the full software development lifecycle from technical design to development, testing and deployment

  • Responsible on ensuring the solutions are technically scalable, work within the Salesforce Governor limits and adheres to the standard coding practices on the cloud platform

  • Assist in the development of documentation on processes, policies, application configuration, and help related materials

  • Work with the Salesforce Product Management team at Groupon to understand stakeholder requirements and assist in scoping long-term, scalable solutions

  • Collaborate daily with a global team of Salesforce Admins, Engineers, and Product Managers

  • Help to maintain code quality using git for source control and participating in weekly code review meetings


  • BS or MS in computer science or other technical degree preferred (Strong understanding of CS fundamentals)

  • 2 years of experience in software development or related

  • Knowledge of customization functionality - Declarative & Custom Built

  • Apex and Visualforce

  • Integrations (SOAP, REST, Bulk APIs)

  • Experience with a large (500+ user) implementation

  • Validations, Workflows, Approval Processes, Process Builders

  • Object-oriented design and patterns

  • Dev 401 Certification

Preferred Skills/Experience:

  • Data Modeling

  • Agile development process (scrum-focused)

  • HTML & CSS

  • JavaScript/JQuery

  • Source Control & Continuous Integration (Git, GitHub, Jenkins)

  • Automated testing (unit, functional, integration)

  • Experience with LightningConnect and External Objects

  • C#, .NET, Java, or Ruby

Groupon’s engineering culture is focused on 4 main values.

  • Product: Build it Right; Be Proud to Ship

  • Balanced Culture of execution & innovation

  • Understanding of business objectives

  • Collaboration & Leverage

  • People: Build our people, then our products

  • Build and celebrate high performing teams & individuals

  • Executive sponsored under-represented employee groups in tech

  • Women in Tech, LGBT Pride, Parents, Vets, Minority

  • Internally organized skill growth groups / interest leagues

  • Product, Management, Agile, Data Science, Domain Specific (Clojure, Docker, etc)

  • Community: Be Transparent & Consistent

  • Provide direct constructive feedback

  • Encourage open-source contributions

  • Environment: Practice Best Behavior

  • Foster a safe & inclusive environment

  • Encourage Autonomy by enabling individuals and teams to own initiatives