kCura Director, Business Systems and Applications in Chicago, Illinois
kCura is a global company with team members who are driven by our customers to build exceptional software for them to use every day. Our product, called Relativity, handles large volumes of data and helps corporations, law firms, and government agencies solve their own unique data problems.
The way we work together is centered on our core values of collaborating, communicating, pushing to exceed expectations (even our own), being humble, and having fun while we do it. We enjoy ourselves, give back, and work (and play) hard together. If this sounds like the place for you, check out the details of this position below.
As the Director, Business Systems & Applications, you will lead and manage a team of kCura IT employees who transform, grow and operate our critical business applications. kCura uses a mix of SaaS and on-premise applications to manage Lead to Cash, Ideation to Production and Recruiting to Talent management. The Director will, in partnership with the VP, IT and functional business leads, set the strategy for transforming and operating these systems and ensuring alignment to critical business processes. The Director will ensure kCura has the people, processes and tools to deliver on this strategy.
Review and build Strategy for the Business Systems/Application employees, processes and technology
Manage the Business Systems/Application team, consisting of Administrators, Software Engineers and Business Analysts
Manage technology strategy and process strategy alignment in partnership with Marketing, Sales, Finance, Engineering and IT
Have awareness of and work collaboratively with Marketing, Sales, Support, Engineering, Finance and IT teams to help them automate their work
Develop new, or use existing processes to drive efficiencies across IT
Manage vendor relationships through architecture, procurement and operational lifecycles
In partnership with other IT Team members, review and recommended technology solutions
Build and drive a culture of continuous improvement and proactive support for other functions within kCura
Assess and in partnership with other IT team members, implement automation wherever possible
Provide excellent customer/colleague experiences for all kCura Employees
Ensures consistency of Service delivery
Manage employees and assist them with their priorities and career development
Minimum 15 years management experience in a dynamic technology environment
Enthusiasm for technology, systems, and customer support
Strategic problem solving skills and experience
Excellent leadership and managerial skills and experience
Excellent communication skills
Knowledge of Salesforce, Workday, Atlassian, Microsoft, Intacct and other SaaS and enterprise technology
Technical experience as a Business Analyst, Software Developer, Architect or Data manager
Recent experience with BI/Analytics teams and strategy development
Have managed financial systems, including billing/invoicing, revenue management, procure-to-pay
Ability to build, lead and grow strong teams
Sense of urgency and ownership
Ability to delegate tasks and mentor reports
Dynamic management and leadership skills
Attention to detail
Direct responsibility for Application Administrators
Direct responsibility for Software Engineers
Direct responsibility for Business Analysts
Responsible for career development, performance management and mentoring for direct reports
Manage Business Systems strategy and day to day operations
From time to time, perform Project Management and manage non-direct resources within projects
Manage vendor relationships and procurement projects
Our software has more than 130,000 active users in more than 40 countries from organizations including the U.S. Department of Justice and more than 190 of the Am Law 200. We have grown significantly over the last several years and continue striving to build software that helps solve our customers’ toughest e-discovery and unstructured data challenges.
If you’re ready to grow with us, we’d love to hear from you.
iCIMS Req #: 2016-IT-MB-005
Department: Internal Technology