MSC Industrial Direct Inventory & Merchandising Specialist in Charlotte, North Carolina

Job Title Inventory & Merchandising Specialist

Job Req # 16110BR

Full-time/Part-time Full-Time

Work Location VMI Appalachain District

Address Field

City Charlotte

State or Province NC

Zip/Postal Code 28269

Job Category Inventory Management

Job Description


The Vendor Managed Inventory(VMI) Specialist provides supplemental on-site sales and service support for Outside Sales Associates (OSAs) in the areas of conversions, ordering stock, putting orders away, Six Sigma strategy (6S) handling of service & equipment, and expediting special product or service situations.

**Territory for this position is South Charlotte area


•Supports the success of an assigned district of OSAs to increase sales productivity

•Studies Company solutions, products, services, sales processes, and culture. Includes learning technical product knowledge with the limited ability to teach to customers and associates.

•Works with sales team to generate sales activities in the assigned district to warrant product growth within VMI specialty customers.

•Supports the implementation of Vendor Managed Inventory programs at customer locations

•Establish productive, professional relationships with key personnel in assigned customer accounts to foster sales growth and retention.

•Continuous partnership with Strategic Account Representatives to perform any needs assessment that supports new business acquisition.

•Maintains high customer satisfaction ratings that meet company standards.

•Unpacks orders, checks accuracy of shipment and put stock away at customer locations.

•Ensures appropriate customer stock levels, generates new orders for merchandise where appropriate, obtains customer’s pre-approval to place orders when required, and submits orders.

•Processes return merchandise authorizations as needed.

•Completes selling activities to defined customers with promotions,, and other offerings as directed by the District Sales Manager

•Performs general (6S) housekeeping of service equipment and immediate area to supplement the Company’s value package

•Provides communication and feedback to the sales representative and DSM as appropriate to ensure full customer satisfaction

•Utilizes company technology to complete daily tasks, order generation, tracking, routing as defined by the company.

•Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.

•Participation in special projects and performs additional duties as required


To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.


•Minimum of high school education (diploma/GED) required

•Similar sales/service experience (1-2 years) preferred


•Demonstrated sales aptitude or orientation desire

•Technical product knowledge preferred - relevant to the markets being served, including but not limited to fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc.

•Requires ability to read technical material

•Must exhibit solid verbal and written communication skills

•Must be computer literate and ability to acclimate to PC based order entry system and wireless, hand held scanners

•Must exhibit basic math skills and ability to organize and manage time appropriately


•Must be able to repetitively lift boxes, and load or unload merchandise at the customer location weighing up to 60 pounds.

•The job entails requirements for lifting, bending, stretching, standing and driving a motor vehicle; extensive standing and walking requirements

•Requires normal dexterity, strength, coordination and vision inherent in factory and/or office work

•A valid driver’s license and daily local travel up to 85% of the time within your assigned territory.

Additional Information

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.