DHL Express Area Sales Manager - Charlotte in Charlotte, North Carolina

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

Job Title: Area Sales Manager Location: Charlotte

We have an exciting opportunity for an Area Sales Manager to lead our sales strategy. This role will be responsible for ensuring the overall effectiveness of our field sales organization through active and aggressive recruiting, resource deployment, training, individual coaching and development, and effective pipeline management. You will lead and guide an assigned sales team to win business and grow market share. The ideal candidate will oversee sales revenue generation as well as profit and/or expense objectives in the Area District.

Overall job purpose:

  • Manages and drives performance of Field Sales Team
  • Executes Field Sales plan
  • Ensures achievement of country Sales Index for Field Sales Team
  • Plans and manages a portfolio of medium-sized Business Customers of the Field Sales Team
  • Supports Field Sales Specialist Team in customer interactions
  • Acts as a coach for Field Sales Team

* Main tasks & key responsibilities:*

  • Manages and steers group of Field Sales Specialists in the country
  • Supports plan and targets for Field Sales Team based on country targets
  • Drives performance improvement of Field Sales group to achieve Sales Index
  • Plans and manages the portfolio of medium-sized Business Customers of the Field Sales Team
  • Invests in critical relationships between medium-sized Business Customers and DGF organization
  • Takes an active role in the development and coaching of Field Sales Specialists
  • Supports and facilitates Sales skills/process training relevant to the Field Sales channel


  • Broad understanding of the forwarding industry and deep knowledge on DGF products (AFR/OFR) and business models
  • Good management skills to steer Sales Team
  • Ability to take ownership and proactively drive performance
  • Good communication, presentation and negotiation skills
  • Ability to win, develop and close new business
  • Ability to identify customer needs by gathering information and building long-term relationship

Reporting lines:

Head of Field Sales (solid) If no Head of Field Sales, reports to Country Head of Sales (solid)

*A preferred candidate has been identified for this position

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Working Hours: 40

Business Unit: DHL Global Forwarding US

Travel Required: More than 75%

Employment Type: Permanent Full-Time

Work Permit Required: No

Shift Requirement: Day time only